Senior Product Operations & AI Enablement Lead

Moorepay; Manchester; On-site; GBP 110,000 - 150,000; Full time

Job summary

Moorepay is building a Platform for Workforce Operations, unifying Payroll, HR and Workforce Management on a single data model and flow. We are hiring a Senior Product Operations Manager to own the operational backbone of the Product function, ensure AI readiness, and automate tooling and reporting to empower product teams.

You will lead a phased transition to a fully operational model, govern the Product Brain, and drive AI adoption across Product with a focus on governance, risk, and

Qualifications

• Hands-on experience building automations and AI-enabled workflows with LLMs and workflow tools.
• Several years in product operations, technical programme management, RevOps or automation in a B2B SaaS business.
• Practical understanding of retrieval-augmented generation and knowledge bases.

Responsibilities

• Mobilise and baseline product brain and toolchain metrics and plan exit criteria.
• Pilot controls, metrics and automations with a small number of pods.
• Scale and embed automations across all pods and handover to GTM; establish ownership and cadence.
• Develop launch-readiness framework and ensure compliance with risk and regulatory requirements.
• Own Product Brain governance, ingestion, structure, and audit trail of sources.

Skills

Automation & AI tooling

Product operations

OKR & KPIs

Stakeholder management

Tools

Aha!

Azure DevOps

Jira

Miro

Confluence

Power BI

Job description

Moorepay is building a Platform for Workforce Operations, unifying Payroll, HR and Workforce Management on a single data model and flow. We are hiring a Senior Product Operations Manager to own the operational backbone of the Product function, ensure AI readiness, and automate tooling and reporting to empower product teams.

You will lead a phased transition to a fully operational model, govern the Product Brain, and drive AI adoption across Product with a focus on governance, risk, and