Senior Product Manager — Remote UK, B2B SaaS Platform

Reachdesk; Greater London; Remoto; GBP 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stock options

Pension (NEST)

Private medical insurance

Flexible PTO

Descrizione del lavoro

Reachdesk, the end-to-end global SaaS gifting platform, seeks a Senior Product Manager to shape the Reachdesk Platform and turn complex customer problems into measurable software outcomes. Reporting to the Chief Product Officer, you’ll own product initiatives from discovery to launch, adopting a data-driven, customer-centric approach.

You’ll collaborate with Engineering and Design, align with Sales, Marketing, CS, and other teams, and drive adoption while delivering value for customers,

Competenze

• You have a strong track record of owning B2B SaaS products end-to‑end, from identifying the right problems through delivery, adoption, and measurable customer and business outcomes.
• You’re a strong problem solver who gets to the root of complex problems, brings structure to ambiguity, and uses evidence and judgement to determine the right path forward.
• You operate with independence and initiative: you seek out the customers, stakeholders, data, and context you need rather than waiting for direction, while staying anchored to Reachdesk’s goals and priorities.
• You have strong business and commercial awareness and are curious about how the wider company operates, allowing you to understand competing needs and make pragmatic decisions beyond the boundaries of Product.
• You’re technically fluent enough to work effectively with Engineering, understand systems, integrations, and constraints, ask the right questions, and contribute meaningfully to solution and scope decisions.
• You’re an exceptional communicator, able to create clarity, influence decisions, surface difficult trade‑offs, and adapt how you communicate across customers, engineers, leadership, and teams throughout the business.
• You’re comfortable operating externally as well as internally, building productive relationships with technology partners, uncovering shared opportunities, influencing without authority, and navigating product, technical, and commercial conversations.
• You have a strong sense of product and user experience, caring about the coherence and quality of the complete experience rather than whether individual requirements or features have simply been delivered.

Mansioni

• Set product direction and priorities, combining company goals, stakeholder needs, customer insight, market context, data, and tech considerations to focus on the highest-impact opportunities.
• Define problems and experiences before solutions, creating clear stories, journeys, and shared context so Design and Engineering teams understand the problem and outcomes.
• Lead product initiatives end-to-end from discovery through delivery, rollout, and iteration with Engineering to manage scope and trade-offs.
• Make sound product decisions balancing customer, business, UX, and technical considerations while aligning stakeholders on priorities.
• Develop opportunities with external partners, shaping integrations and roadmaps with technology partners.
• Orchestrate launches and adoption, working with Sales, Marketing, CS, Services, Logistics, Finance, Legal to ensure value realization.
• Communicate decisions, progress, risks, and results clearly to leadership and teams across Reachdesk.

Descrizione del lavoro

Reachdesk, the end-to-end global SaaS gifting platform, seeks a Senior Product Manager to shape the Reachdesk Platform and turn complex customer problems into measurable software outcomes. Reporting to the Chief Product Officer, you’ll own product initiatives from discovery to launch, adopting a data-driven, customer-centric approach.

You’ll collaborate with Engineering and Design, align with Sales, Marketing, CS, and other teams, and drive adoption while delivering value for customers,