Senior Product Designer - Restaurant Platform

OpenTable, Inc.; City of Westminster; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading dining technology firm is seeking a Senior Product Designer in the City of Westminster, UK. You will design key product experiences to improve connections between restaurants and customers. Collaborating within a dedicated team, you'll be responsible for delivering high-quality solutions while requiring at least 5 years of proven product design experience, particularly in complex B2B workflows. The role offers flexible working arrangements and focuses on employee well-being with extensive benefits.

Benefits

Work from anywhere for up to 20 days per year

Company-paid therapy sessions

Annual company-wide week off

Generous paid vacation

Paid parental leave

Access to development opportunities

Employee Assistance Program

Discounted gym membership

Social events

Free lunch 2 days per week

Qualifications

• Minimum of 5 years of professional experience in product design.
• Experience designing for B2B experiences or a proven track record of solving for highly complex workflows.
• Experience leading and facilitating workshops with cross functional partners.

Responsibilities

• Design core experiences for restaurants and partners.
• Collaborate with a team of designers and engineers.
• Champion product concepts that balance customer needs with business goals.

Skills

Product design

B2B experience

Workshop facilitation

User research

Visual and interaction design

Communication skills

Remote collaboration

Curiosity and feedback

AI integration

Figma

Education

5+ years in product design

Tools

Figma

Job description

In this role, as a Senior Product Designer, you will:

• Design the core experiences that restaurants, partners, and internal teams use to connect to OpenTable - from onboarding, reporting, security, to APIs and partner tools.
• Collaborate closely with a smart and dedicated team of product designers, product managers, and engineers to deliver practical, high‑quality solutions that scale.
• Champion product concepts that expertly balance customer needs with critical business goals.
• Become an expert in restaurants' needs by planning and facilitating research with restaurant owners and staff; turning findings into actionable design direction. You enjoy solving complex design challenges and are a systems thinker, with experience designing for web and an exceptional portfolio showcasing a breadth of product design work.

Qualifications

• Minimum of 5 years of professional experience in product design.
• Experience designing for B2B experiences or a proven track record of solving for highly complex workflows.
• Experience leading and facilitating workshops with cross‑functional partners.
• Led end‑to‑end user research initiatives including planning, facilitating, and synthesis to translate findings into intuitive, evidence‑based design solutions that directly address user pain points.
• Previous experience with onboarding is a plus.
• Ability to manage time effectively and can self‑direct to deliver against agreed‑upon commitments.
• Strong visual and interaction skills.
• The ability to negotiate, prioritize, and break down design work into measurable outcomes while advocating for the user.
• Incorporated AI into workflows to improve and speed up design process and outcomes.
• Strong curiosity and willingness to learn from others.
• An appetite and appreciation for feedback from stakeholders and peers.
• Strong written and verbal communication skills and can clearly articulate design decisions.
• Experience working with remote teams.
• Expertise in Figma and other prototyping tools.

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world‑class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications – via calls, Slack messages, or emails – outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we’re building a team as dynamic as the diners and restaurants we serve – and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

Benefits

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well‑being:
  • Company‑paid therapy sessions through SpringHealth
  • Company‑paid subscription to Headspace
  • Annual company‑wide week off a year - the whole team fully recharges (and returns without a pile‑up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
  • Development Dollars
  • Leadership development
  • Access to thousands of on‑demand e‑learnings
• Travel discounts
• Employee Resource Groups
• 5 weeks paid vacation
• Private health & dental insurance
• Income protection and life assurance
• Employee Assistance Program - including 24/7 GP & free legal advice
• Pension plan contributions
• Discounted gym membership
• Bike2Work
• Season ticket loan
• Social events & Thursday happy hours
• Free lunch 2 days per week