Senior Product Analyst - Salesforce Experience Cloud (B2B)

Sky; West Midlands; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading telecommunications company is seeking a Product Analyst to drive B2B initiatives focused on customer innovations. You will work closely with product analysts and scrum teams to document features and ensure quality assurance. Required experience includes B2B telecoms, Agile methodologies, and Salesforce CRM functionalities. This role offers a hybrid working model with competitive perks and the chance to be at the forefront of technology projects that impact millions of customers.

Benefits

Sky Q

Exclusive rates for Sky Glass

Generous pension package

Private healthcare

Discounted mobile and broadband

Sky VIP rewards and experiences

Qualifications

• Proven experience as a Product Analyst or Product Owner in B2B telecoms.
• Ability to work within Agile frameworks like Scrum and Kanban.
• Expertise in Salesforce CRM functionalities.

Responsibilities

• Collaborate with Principal Portfolio Analysts to understand project scope.
• Document features and create user stories for scrum teams.
• Maintain the software engineering technology roadmap.
• Communicate progress to senior stakeholders.

Skills

Experience in B2B telecoms

Familiarity with Salesforce Experience Cloud

Experience in Agile methodologies

System integration analysis

Product documentation and prioritization

Stakeholder communication

Job description

A leading telecommunications company is seeking a Product Analyst to drive B2B initiatives focused on customer innovations. You will work closely with product analysts and scrum teams to document features and ensure quality assurance. Required experience includes B2B telecoms, Agile methodologies, and Salesforce CRM functionalities. This role offers a hybrid working model with competitive perks and the chance to be at the forefront of technology projects that impact millions of customers.