Senior Process Transformation Lead (Remote)

Mastek; Leeds; Remote; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid and flexible working options

Annual bonus opportunities

Pension scheme with employer contrib.

Private medical insurance

Life assurance

EAP

Wellbeing initiatives

Learning and development programmes

Employee recognition schemes

Cycle to Work

Employee referral bonus

Enhanced family-friendly policies

Job summary

Mastek Limited is seeking a Senior Process Specialist to act as a strategic advisor on business process improvement, governance, and service transformation. You will assess operating models, identify risks, and deliver evidence-based recommendations to improve performance and user experience.

Working with senior leaders, you will conduct assessments, facilitate workshops, produce maps, and develop roadmaps for digital enablement, automation, and continuous improvement across the organisation.

Qualifications

• Degree or equivalent professional experience.
• Lean Six Sigma Green Belt or higher.
• TOGAF, BCS Business Analysis, PRINCE2, MSP, or Agile certification.

Responsibilities

• Review end-to-end processes, operating procedures, governance frameworks, and service delivery models.
• Identify inefficiencies, bottlenecks, control weaknesses and risks.
• Conduct maturity assessments and benchmark against best practices.
• Provide evidence-based recommendations to improve performance and compliance.
• Facilitate workshops and stakeholder interviews to map current and future states.
• Develop operating model recommendations and improvement roadmaps.
• Produce current-state/future-state maps and governance templates.

Skills

Business Process Analysis

Process Mapping

Root Cause Analysis

Lean Six Sigma

Stakeholder Management

Workshop Facilitation

Data Analysis

Executive Report Writing

Risk and Control Assessment

Operating Model Design

Education

Degree or equivalent professional experience

Lean Six Sigma Green Belt or higher

TOGAF, BCS Business Analysis, PRINCE2, MSP, or Agile certification

Job description

Mastek Limited is seeking a Senior Process Specialist to act as a strategic advisor on business process improvement, governance, and service transformation. You will assess operating models, identify risks, and deliver evidence-based recommendations to improve performance and user experience.

Working with senior leaders, you will conduct assessments, facilitate workshops, produce maps, and develop roadmaps for digital enablement, automation, and continuous improvement across the organisation.