Senior Private Sector Housing & Tenancy Enforcement Officer

North East Combined Authority; Blyth; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

26 days annual leave

Local Government Pension Scheme

Flexi scheme

Job summary

Northumberland County Council is seeking a Senior Private Sector Housing Officer (Tenancy Relations Officer) on a fixed-term contract for 3 years. The role focuses on specialist tenancy relations, enforcement, and regulatory duties within the Housing Service.

You will deliver confidential housing advice, investigate complaints, and represent the council in court or tribunals when required, while developing consistent policies and working with partners to secure positive outcomes.

Qualifications

• Educated to Level 4 standard (degree, HNC, foundation degree or equivalent) or able to demonstrate equivalent knowledge through experience.
• Significant experience delivering tenancy relations, housing advice, enforcement or regulatory services.
• Strong knowledge of private rented sector legislation and tenancy relations work.

Responsibilities

• Deliver specialist tenancy relations advice to tenants, landlords and agents.
• Investigate complaints relating to unlawful eviction, harassment, discrimination, and breaches of housing legislation.
• Lead complex enforcement activity, including civil penalties, prosecutions and rent repayment orders.
• Prepare legal documentation and represent the Council in court or tribunal proceedings where required.
• Develop policies, procedures and operational guidance to support consistent service delivery.
• Work closely with Legal Services, Housing Options, landlords, housing providers and external partners to achieve positive outcomes.

Skills

Tenancy relations

Housing advice

Enforcement

Regulatory liaison

Stakeholder engagement

Education

Level 4 qualification

Degree or equivalent

Job description

Northumberland County Council is seeking a Senior Private Sector Housing Officer (Tenancy Relations Officer) on a fixed-term contract for 3 years. The role focuses on specialist tenancy relations, enforcement, and regulatory duties within the Housing Service.

You will deliver confidential housing advice, investigate complaints, and represent the council in court or tribunals when required, while developing consistent policies and working with partners to secure positive outcomes.