Private Sector Housing & Tenancy Enforcement Officer

Northumberland County Council; Blyth; On-site; GBP 37,000 - 52,000; Full time

Benefits offered by this job

26 days annual leave plus public/bankH

Automatic enrolment into the Local政府?P

Flexi scheme (if applicable) - up to 2

Job summary

Northumberland County Council’s Housing Service is seeking an experienced housing professional to deliver tenancy relations advice and lead enforcement cases. You will work with Legal Services, landlords and partners to achieve positive outcomes, handling complex housing complaints in a regulatory environment.

Educated to Level 4 standard with proven tenancy relations experience, you will manage case records and contribute to policy development while supporting sustainable communities across

Qualifications

• Educated to Level 4 standard or equivalent.
• Significant experience delivering tenancy relations, housing advice, enforcement or regulatory services.
• Strong knowledge of private rented sector legislation, including key Acts.

Responsibilities

• Deliver specialist tenancy relations advice to tenants, landlords and agents.
• Investigate complaints relating to unlawful eviction, harassment, discrimination, and breaches of housing legislation.
• Lead complex enforcement activity, including civil penalties, prosecutions and rent repayment orders.
• Prepare legal documentation and represent the Council in court or tribunal proceedings where required.
• Develop policies, procedures and operational guidance to support consistent and effective service delivery.
• Work closely with Legal Services, Housing Options, landlords, housing providers and external partners to achieve positive outcomes.

Skills

tenancy relations

housing enforcement

regulatory services

Education

Level 4 standard (degree, HNC, foundation degree or equivalent)

Job description

Northumberland County Council’s Housing Service is seeking an experienced housing professional to deliver tenancy relations advice and lead enforcement cases. You will work with Legal Services, landlords and partners to achieve positive outcomes, handling complex housing complaints in a regulatory environment.

Educated to Level 4 standard with proven tenancy relations experience, you will manage case records and contribute to policy development while supporting sustainable communities across