Senior Print & Workplace Experience Lead

Williams Lea Germany GmbH; Greater London; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

25 days holiday

Life Assurance

Private Medical Insurance

Dental Insurance

Health Assessments

Cycle-to-work

Discounted gym memberships

Referral Scheme

Salary sacrifice schemes

Job summary

Williams Lea is seeking a Senior Workplace Experience Specialist to join the London team on a full-time, permanent basis. The role focuses on managing print production services, delivering high-quality customer service, and coordinating with print suppliers and internal stakeholders to ensure timely, accurate results at client sites.

Based in London, this on-site position requires overseeing print equipment, vendor relationships, distribution logistics, and reporting while supporting the Account

Qualifications

• Experience in a corporate print room, reprographics, document services, or print production environment.
• Strong knowledge of digital print production processes.
• Excellent customer service and stakeholder management skills.

Responsibilities

• Act as the primary point of contact for print-related requests.
• Advise stakeholders on print specifications, paper stocks, finishes, and production options.
• Manage urgent and complex print projects.
• Provide regular updates on production status and delivery timelines.
• Floor walks, deliveries to desk and MFD checks/first line fixes.

Skills

Print production

Customer service

Vendor management

Equipment maintenance

Logistics

Tools

Canon printers

Print finishing equipment

Job description

Williams Lea is seeking a Senior Workplace Experience Specialist to join the London team on a full-time, permanent basis. The role focuses on managing print production services, delivering high-quality customer service, and coordinating with print suppliers and internal stakeholders to ensure timely, accurate results at client sites.

Based in London, this on-site position requires overseeing print equipment, vendor relationships, distribution logistics, and reporting while supporting the Account