Senior Pre-Litigated Casualty Claims Specialist

Keoghs; Liverpool; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Davies Incentive Plan

25 days holiday per year (increases)

Private medical insurance (Bupa)

Job summary

Keoghs in Liverpool seeks an experienced file handler to manage a pre-litigation caseload of specialist casualty claims, including public and product liability. The role involves strategic allocation, data integrity in the case management system, and ensuring client SLA adherence.

You will work with complex liability and quantum issues, requiring excellent negotiation, attention to detail, and mentoring abilities to support the team and client projects.

Qualifications

• Minimum 5 years claims handling and casualty experience.
• Experience dealing with quantum up to £100k.
• Significant experience dealing with specialist claims with complex liability and quantum issues.
• Excellent attention to detail.
• Strong communication and negotiation skills.
• Effectively prioritises workload.
• Experience providing training or mentoring and supervising.

Responsibilities

• To pro-actively manage a caseload of specialist casualty claims.
• Specialist criteria may include, among others, fatalities and serious injuries, GDPR, defamation and PR sensitive claims, multi-defendant claims, policy coverage issues.
• Maintain accurate data on the relevant case management system.
• Comply with set client SLAs and ensure quality service standards.
• Allocate new claims and set strategies; carry out supervisory tasks.
• Assist with training and mentoring team members.
• Attend client review meetings and assist with client project work where applicable.

Skills

Casualty claims

Negotiation

Attention to detail

Communication

Mentoring

Prioritisation

Job description

Keoghs in Liverpool seeks an experienced file handler to manage a pre-litigation caseload of specialist casualty claims, including public and product liability. The role involves strategic allocation, data integrity in the case management system, and ensuring client SLA adherence.

You will work with complex liability and quantum issues, requiring excellent negotiation, attention to detail, and mentoring abilities to support the team and client projects.