Senior Practitioner - HMP Pentonville

Phoenix Futures; London Borough of Islington; Vor Ort; GBP 24.000 - 30.000; Vollzeit

Benefits dieser Stelle

Real Living Wage commitment

25 days’ annual leave + Bank Holidays

Pension scheme and life assurance

Sick pay, eye-care vouchers, wellbeing

Learning and development via PXL LMS

Employee Assistance programme

Zusammenfassung

Phoenix Futures is seeking a Senior Practitioner to support service users at HMP Pentonville. You will help clients reach their goals, deliver recovery-focused interventions, and work within a custodial, multi-disciplinary setting in North London.

The role involves training and inducting staff, managing a caseload, and developing line-management skills over time. A commitment to recovery, safeguarding, and partnership work is essential.

Qualifikationen

• Relevant experience of working in health and social care, ideally within the field of problematic substance use, mental health or another comparable field.
• Evidence of effective partnership working and the ability to network for the benefit of the client and service.
• Evidence of managing a busy caseload or tasks and excellent organisational skills.
• To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems.
• Excellent communication skills, both written and verbal.
• Understand complex issues presented by people entering custody.
• Determined, with a drive to succeed and a willingness to learn.
• Passionate and enthusiastic about making a real difference to the lives of people we support.
• Other organisations may call this role Senior-Recovery Worker, Recovery Co‑ordinator, Criminal Justice Worker, or Substance Use Recovery Worker.

Aufgaben

• Support people at HMP Pentonville to reach their goals and change their lives for the better.
• Induct new staff and support training across the team.
• Develop and deliver interventions packages and group sessions.
• Maintain relationships with internal and external partnership agencies.
• Build skills for line management duties to come later in the role.
• Carry a caseload of clients and provide ongoing support.

Kenntnisse

Caseload management

Partnership building

Communication skills

Safeguarding

Multi-disciplinary teamwork

Line management (aspiring)

Jobbeschreibung

Senior Practitioner - HMP Pentonville

Company: Phoenix Futures

Salary: from £27,000 a year

Hours: Full-time

Location: N7 8TT

Working pattern: On-site

Job type: Permanent

Posting date: 30 Oct 2026

Closing date: 27 Nov 2026

Phoenix Futures have an exciting opportunity for a Senior Recovery Worker Practitioner to support people who use our service at HMP Pentonville. Previous experience is desirable, however not essential. Recovery Support Workers come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to the people that use our services.

The Role: As a Senior Practitioner, you will support people at HMP Pentonville to reach their goals and change their lives for the better. We are looking for someone who is self‑motivated, can work on their own initiative, but more importantly, as part of a team. You will need good communication and organisational skills. Successful candidates will be dynamic and forward thinking with keen insight into preventative and early intervention methods. The ideal candidate will have experience of line management, safeguarding and working with vulnerable adults presenting with substance, alcohol and associated issues. Your primary role will be to support training of existing team members, and inducting new members of staff to ensure they receive the correct support when joining the organisation. This will include training in all aspects of service delivery as well as familiarisation of the key points of working in a multi‑disciplinary team within a custodial setting. You will work towards building your skills for line management duties which will come later on in your role, and carry out group interventions duties alongside holding a caseload of your own clients. You will develop and deliver interventions packages and will be confident in building and maintaining relationships with internal and external partnership agencies to fully support the client through their recovery. You will have in‑depth knowledge of recovery, care planning and relapse prevention activities.

About You

• Relevant experience of working in health and social care, ideally within the field of problematic substance use, mental health or another comparable field
• Evidence of effective partnership working and the ability to network for the benefit of the client and service
• Evidence of managing a busy caseload or tasks and excellent organisational skills
• To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
• Excellent communication skills, both written and verbal
• Understand complex issues presented by people entering custody
• Determined, with a drive to succeed and a willingness to learn
• Passionate and enthusiastic about making a real difference to the lives of people we support
• Other organisations may call this role Senior-Recovery Worker, Recovery Co‑ordinator, Criminal Justice Worker, or Substance Use Recovery Worker

Your Rewards

• Starting salary of £27,00 plus geographic Market supplement of £3,085.65 with opportunity to access potential yearly salary increments subject to appraisal.
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation.
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days).
• Benefits including season ticket loan, pension scheme and life assurance.
• Support through occupational sick pay, eye‑care vouchers and regular wellbeing talks and activities.
• Continuous training and career development via PXL our dedicated learning management system.
• Access to a 24/7 Employee Assistance programme including telephone and online access.
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.

We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

The Service

We work to support individuals with their substance use and alcohol needs using personalised care plans. We have a diverse team with a range of expertise. We work closely with a multitude of partners within the prison and the community to offer holistic care and ensure continuity of care post release. Our service is based in a busy category B local remand prison in North London, a short walk away from Caledonian underground and Caledonian overground stations.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. We use our expertise to support people in their personal recovery and to improve their lives. We are dedicated to advocating for people who are often overlooked and stigmatised, to ensure they have a fair chance to lead healthy and fulfilling lives. Our aim is for everyone to be able to achieve their potential for themselves, their families and communities. We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Interview Process

We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a face‑to interview and be provided all details about the assessment process. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required. Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.