Recovery Coordinator

Phoenix Futures; Harlow; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Season ticket loan

Pension scheme

Life assurance

Eye-care vouchers

Wellbeing talks

Job summary

Phoenix Futures is seeking a Recovery Coordinator to support adults in West Essex. The role is based in Harlow and focuses on individuals with complex needs in the criminal justice pathway.

You will work within a community team, performing case management, care navigation and multi-agency collaboration to promote recovery and access to services. Applicants should have experience in substance use or health care, strong communication skills, and the ability to work both independently and as part

Qualifications

• Experience in problematic substance use, mental health or related field.
• Evidence of partnership working and networking for client benefit.
• Evidence of managing a caseload and strong organisational skills.
• Proficiency in Outlook and Word; familiarity with databases.
• Excellent written and verbal communication skills.

Responsibilities

• Support adults in the criminal justice system with complex needs within Essex.
• Work across case management, care navigation, advocacy and multi-agency collaboration.
• Motivate and assist clients to access a wide range of services.
• Collaborate within a team and use initiative to manage time independently.

Skills

Stakeholder engagement

Effective communication

Caseload management

Tools

Microsoft Outlook

Microsoft Word

Database management systems

Job description

Recovery Coordinator West Essex - Based in Harlow

If you have a background working in the field of criminal justice, substance use or mental health, this opportunity will enable you to use your expertise to help us support people on their journey to recovery and change their lives for the better.

Responsibilities

• You will be part of a wider community team who work with adults within the criminal justice system who have multiple and complex needs across the County of Essex
• We are looking for individuals with experience of working within the substance use sector or health care profession to fulfil a range of tasks from case management to care navigation, advocacy and multi-agency working
• You will need to be passionate about recovery and working with clients to support, motivate and manage them to access a wide variety of services
• You must have good communication skills and an ability to work as part of a team as well as being able to use your own initiative when required and to manage your time independently

Requirements and Responsibilities

• Relevant experience of working in the field of problematic substance use, mental health or another comparable field
• Evidence of effective partnership working and the ability to network for the benefit of the client and service
• Evidence of managing a caseload and excellent organisational skills
• To be proficient in the use of Microsoft Outlook and Word and be familiar with relevant database management systems
• Excellent communication skills, both written and verbal
• Experience of creating person-centred care plans and/or timetables based on identified needs would be advantageous, as would experience of partnership working, liaising with community and criminal justice services and developing reintegration and resettlement plans

Job Details

• Location: CM20 3AS
• Working pattern: On-site
• Hours: Full-time
• Job type: Permanent
• Salary: from £26,298 a year
• Salary of £26,298 + £3000 Market Supplement ( Subject to review).
• The opportunity for potential yearly salary increments subject to appraisal.
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)Benefits including season ticket loan, pension scheme and life assuranceSupport through occupational sick pay, eye-care vouchers and regular wellbeing talks and activitiesContinuous training and career development via PXL our dedicated learning management system

EEO and Inclusion

We encourage and welcome applications from people of all backgrounds and believe it is important to be inclusive of those with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Interview Process

We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a face to face interview. All details of the interview and knowledge assessment will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.

Application Note

Note: we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

About Us

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Proud member of the Disability Confident employer scheme