Senior Portfolio Manager

Crux Careers; Bristol; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading property management firm in Bristol seeks a driven Senior Portfolio Manager to join their high-performing team. The role focuses on managing a portfolio of properties, ensuring compliance, and delivering outstanding service to landlords and tenants. Ideal candidates will possess property management experience and excel at building client relationships. The company offers a competitive salary, 25 days of annual leave, and opportunities for professional development and qualifications.

Benefits

25 days annual leave

Funding for ARLA qualifications

Ongoing training and development

Vibrant company culture

Qualifications

• Proven experience in property management is essential.
• Experience in student lettings is beneficial but not required.
• Ability to handle tenant and landlord queries professionally.

Responsibilities

• Act as a key contact for portfolio landlords.
• Manage maintenance issues effectively.
• Ensure compliance with property regulations.
• Lead student changeover processes.

Skills

Client relationship management

Property compliance knowledge

Reactive and proactive maintenance

Team leadership

Education

ARLA Propertymark qualifications

Job description

Basic salary of £28,000, depending on experience

Realistic OTE of £34,000+, made up of Pooled commission, based on team success with Individual performance-related incentives, including potential for landlord growth and retention rewards

Monday to Friday 8.45am-5.30pm No weekends, except during the student changeover period, where occasional weekend support may be needed with prior notice.

We’re looking for a driven, experienced property professional to join our award-winning and high performing Property Management team in Clifton as a Senior Portfolio Manager.

This is a fantastic opportunity for someone who thrives on delivering first-class service, enjoys building strong client relationships, and has a flair for managing people and property.

You’ll take the lead in ensuring a portfolio of managed properties is fully compliant, well-maintained, and delivering value to our landlords and tenants. Experience in property management is essential—student lettings experience is beneficial but not required.

What you’ll be doing :

• Acting as a key contact for portfolio landlords
• Managing both reactive and proactive maintenance issues
• Conducting property visits and ensuring full compliance with regulations
• Handling tenant and landlord queries, issues, and complaints professionally
• Leading the student changeover process – planning, coordination, and execution
• Supporting junior team members and leading by example
• Keeping abreast of current lettings legislation and applying it day-to-day

What we’re looking for :

• Acting as a key contact for portfolio landlords
• Managing both reactive and proactive maintenance issues
• Conducting property visits and ensuring full compliance with regulations
• Handling tenant and landlord queries, issues, and complaints professionally
• Leading the student changeover process – planning, coordination, and execution
• Supporting junior team members and leading by example
• Keeping abreast of current lettings legislation and applying it day-to-day

What we offer :

• 25 days’ annual leave, plus bank holidays (increasing after 3 and 6 years of service) • Vibrant company culture, with regular paid-for team socials and events
• Funding for ARLA Propertymark qualifications, with full support
• Ongoing training, mentoring, and development from a highly skilled leadership team • An energised, professional office environment where high standards are celebrated

Apply online today or call the Crux team on 01344 233 444