Senior Plumbing Engineer & Technical Mentor

Platform Housing Group; Worcester; On-site; GBP 41,000 - 43,000; Full time

Benefits offered by this job

Competitive salary £41,800

25 days annual leave

Pension up to 12%

Company van and fuel card

Mobile phone and device

Medicash health benefits

Learning and development opportunities

Opportunity to shape trade excellence

Job summary

Platform Housing Group’s Platform Property Care arm is hiring a Lead Engineer - Plumbing in Worcestershire. The role focuses on hands-on plumbing repairs while coaching colleagues, assessing competence, and promoting best practice across the teams.

You will split time between delivering trade work (70–80%) and mentoring apprentices, with a strong emphasis on health and safety and customer service.

Qualifications

• NVQ Level 2 in Plumbing or equivalent
• Unvented Hot Water qualification is essential
• Full valid UK driving licence
• DBS check required
• Experience in social housing or housing association
• Experience working in occupied domestic properties
• Experience coaching, mentoring or assessor activity

Responsibilities

• Carry out a wide range of plumbing repairs and maintenance in homes and communal areas
• Manage jobs from inspection through to completion with excellent customer service
• Support colleagues through coaching, mentoring and skills development
• Assess and sign off colleagues against multi-skill framework and support apprentices through EPA
• Promote consistent trade standards and best practice across Platform Property Care
• Work with Learning & Development to support trade training and upskilling
• Conduct trade audits, reviews and quality assessments to ensure compliance
• Act as technical expert and escalation point for trade queries
• Monitor industry developments and regulatory changes to drive continuous improvement

Skills

Plumbing

Coaching

Customer service

Health & safety

Driving licence

Education

NVQ Level 2 in Plumbing

Job description

Platform Housing Group’s Platform Property Care arm is hiring a Lead Engineer - Plumbing in Worcestershire. The role focuses on hands-on plumbing repairs while coaching colleagues, assessing competence, and promoting best practice across the teams.

You will split time between delivering trade work (70–80%) and mentoring apprentices, with a strong emphasis on health and safety and customer service.