Senior Platform Services Engineer - Automation & Delivery Readiness

Everpure; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Flexible time off

Wellness resources

Company-sponsored team events

Job summary

Everpure in London is seeking a Senior Lead Product Services Engineer to shape scalable platform services and define how product capabilities are operationalised across the lifecycle. You will lead delivery readiness, automation initiatives, and cross‑functional collaboration with Product Engineering, Portfolio, and Delivery teams.

You will drive service standards, SLAs, and best practices, while mentoring Platform Services Engineers and developing innovative tooling and runbooks.

Qualifications

• Strong experience in product engineering, infrastructure, or cloud environments.
• Understanding of product lifecycle and operational service design.
• Experience building automation and standardized operational processes.
• Familiarity with enterprise products (storage, cloud, virtualization, networking).
• Experience with scripting or automation tools (Terraform, Python, CI/CD pipelines).
• Ability to design scalable, repeatable service models.
• Strong collaboration across architecture, product, and engineering teams.
• Attention to detail and focus on operational excellence.
• Strong documentation and asset management (version control) skills.
• Knowledge / experience of Continuous Improvement Methodologies (Six Sigma) preferred.

Responsibilities

• Define Platform services scope.
• Define a robust Delivery Readiness Framework for successful deployment.
• Define service readiness criteria, operational documentation, and enablement assets before global release.
• Define & Establish service standards, quality measures, SLAs, and operational best practices.
• Ensure product services are aligned to product releases and engineering roadmaps.
• Act as the intersection between Product Engineering & Advanced Services ensuring operational readiness prior to release (Field Testing / QA).
• Partner with Product Engineering to operationalise new platform capabilities.
• Work closely with Engineering / Product Team on Tech Documentation (version control / management).
• Identify Enablement requirements (Partners, CDP, ASP).
• Ongoing Software Release impact assessment and notifications.
• Services Engineering Lab Management strategy / Overview.
• Lead with an AI innovation mindset - Develop service automation, tooling, runbooks, and operational procedures.
• Adopt a Six Sigma approach to continuous improvement / efficiencies in workflows and technology through automation, simplification, and standardisation.
• Lead Platform Services Engineer(s) and governance.

Skills

Product engineering

infrastructure

cloud environments

product lifecycle

operational service design

automation

scripting / automation tools

Terraform

Python

CI/CD pipelines

scalable service models

documentation / version control

Six Sigma

Tools

Terraform

Python

CI/CD pipelines

Job description

Everpure in London is seeking a Senior Lead Product Services Engineer to shape scalable platform services and define how product capabilities are operationalised across the lifecycle. You will lead delivery readiness, automation initiatives, and cross‑functional collaboration with Product Engineering, Portfolio, and Delivery teams.

You will drive service standards, SLAs, and best practices, while mentoring Platform Services Engineers and developing innovative tooling and runbooks.