Senior Pharmacy Assistant Patient Services

Great Ormond Street Hospital

England

On-site

GBP 21,000 - 27,000

Full time

6 days ago
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Job summary

Great Ormond Street Hospital in London is seeking a motivated pharmacy service assistant to support dispensing and patient delivery.

You will welcome patients at the hatch, process prescriptions, and help keep the dispensary organised, with duties across wards and home deliveries.

Experience in customer service and a willingness to learn EPIC Systems are desirable; NVQ Level 2 in Pharmacy Services encouraged.

Qualifications

  • GOSH values guide daily practice.
  • Experience of working as part of a diverse team.

Responsibilities

  • Welcome customers at the hatch and process receipt of prescriptions.
  • Rotate and put away stock ensuring the Dispensary remains tidy and is a safe working environment.
  • The post holder will be trained in the use of the epic system to receipt prescriptions.
  • To send medicines to patients/carers home address.
  • The post holder will be required to provide un-planned cover for the ward topping up service.
  • To assist with Dispensing activities.
  • Deliver medicines to the wards when required.

Skills

Good communication skills
Good interpersonal skills
Basic Computer Skills
Good Team Player
Calm under pressure
Good attention to detail
Initiative and common sense
Flexible Approach
Customer Service Skills

Education

Secondary school education including Mathematics
Good understanding of spoken and written English
NVQ Level 2 in Pharmacy Services

Tools

EPIC Systems knowledge

Job description

Job overview

We're looking for a motivated team player with an ability to contribute to vital pharmacy service within the Trust. They will ensure delivery of essential pharmacy services and assist with dispensing of medicines and other items to wards, other departments and most importantly patients.

  • To welcome customers at the hatch and process receipt of their prescription
  • To rotate and put away stock ensuring the Dispensary remains tidy and is a safe working environment
Main duties of the job

· The post holder will be trained in the use of the epic system to receipt prescriptions

· To send medicines to patients/carers home address

· The post holder will be required to provide un-planned cover for the ward topping up service

· To assist with Dispensing activities

· Deliver medicines to the wards when required

Working for our organisation

GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.

We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.

We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.

We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.

We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For documents please view the attachment/s below

Essential criteria
  • GOSH Values
  • Experience of working as part of a diverse team.
Skills/Abilities
Essential criteria
  • Good communication skills
  • Good interpersonal skills
  • Basic Computer Skills
  • Good Team Player
  • Calm under pressure
  • Good attention to detail
  • Initiative and common sense
  • Flexible Approach
Experience/Knowledge
Essential criteria
  • Customer Service Skills
Desirable criteria
  • Previous dispensing experience
  • Previous Hospital experience
  • Using/ knowledge of EPIC Systems
  • Good understanding of Pharmacy /NHS issues
  • Stock control knowledge
Academic/Professional qualification/Training
Essential criteria
  • Secondary school education including Mathematics
  • Good understanding of spoken and written English
  • To be committed to undertake a NVQ Level 2 in Pharmacy Services
Desirable criteria
  • Counter Assistant Qualification
  • NVQ Level 2 in Pharmacy Services
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