Senior Pharmacy Assistant Patient Services

Great Ormond Street Hospital For Children Nhs Foundation Trust; Camden Town; On-site; GBP 32,000 - 33,000; Full time

Job summary

Great Ormond Street Hospital for Children NHS Foundation Trust is seeking a motivated pharmacy services assistant to support essential dispensary duties. You will assist with dispensing, welcome customers at the hatch, process prescriptions, and ensure medicines are delivered to wards and patients’ homes when required.

The role involves EPIC system training, stock rotation, and potential cover for ward topping up. Excellent communication and teamwork are essential for this hospital environment.

Qualifications

• Educational background including Maths and English demonstrated.
• Commitment to NVQ Level 2 in Pharmacy Services.
• Good communication and teamwork as essential requirements.
• Experience with EPIC pharmacy system is desirable.

Responsibilities

• Welcome customers at the hatch and process prescription receipts.
• Rotate and store stock to keep the dispensary tidy and safe.
• Be trained in EPIC to receipt prescriptions.
• Send medicines to patients or carers' home address.
• Provide unplanned cover for ward topping up service and assist with dispensing and delivery to wards.

Skills

Good communication skills

Good interpersonal skills

Basic computer skills

Good team player

Calm under pressure

Attention to detail

Initiative and common sense

Flexible approach

Education

Secondary school education including Mathematics

Good spoken and written English

NVQ Level 2 in Pharmacy Services commitment

Tools

EPIC Systems

Stock control knowledge

Job description

Job summary

We're looking for a motivated team player with an ability to contribute to vital pharmacy service within the Trust. They will ensure delivery of essential pharmacy services and assist with dispensing of medicines and other items to wards, other departments and most importantly patients.

• To welcome customers at the hatch and process receipt of their prescription
• To rotate and put away stock ensuring the Dispensary remains tidy and is a safe working environment

Main duties of the job

• The post holder will be trained in the use of the epic system to receipt prescriptions
• To send medicines to patients/carers home address
• The post holder will be required to provide un-planned cover for the ward topping up service
• To assist with Dispensing activities
• Deliver medicines to the wards when required

About us

GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.

Details

Date posted: 26 October 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £31,554 to £33,270 a year Inclusive per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 271-CCS-8219751

Person Specification

GOSH Culture and Values

Essential

• GOSH Values
• Experience of working as part of a diverse team.

Skills/Abilities

Essential

• Good communication skills
• Good interpersonal skills
• Basic Computer Skills
• Good Team Player
• Calm under pressure
• Good attention to detail
• Initiative and common sense
• Flexible Approach

Experience/Knowledge

Essential

• Customer Service Skills

Desirable

• Previous dispensing experience
• Previous Hospital experience
• Using/ knowledge of EPIC Systems
• Good understanding of Pharmacy /NHS issues
• Stock control knowledge

Academic/Professional qualification/Training

Essential

• Secondary school education including Mathematics
• Good understanding of spoken and written English
• To be committed to undertake a NVQ Level 2 in Pharmacy Services

Desirable

• Counter Assistant Qualification
• NVQ Level 2 in Pharmacy Services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name: Great Ormond Street Hospital for Children NHS Foundation Trust

Address: Great Ormond Street, London, WC1N 3JH, United Kingdom

Employer's website: https://www.gosh.nhs.uk/

Employer contact details

For questions about the job, contact: Dispensary Manager Ellie Berhane, [e-mail], 02074059200