Senior Pharmacy Assistant Patient Services

GOSH International; Greater London; On-site; GBP 32,000 - 33,000; Full time

Job summary

Great Ormond Street Hospital NHS Foundation Trust is seeking a Band 3 Dispensary team member to support the delivery of essential pharmacy services. The role involves dispensing assistance, ward deliveries and stock control within a busy hospital dispensary.

We value a team player with good interpersonal skills, basic computer proficiency, and a commitment to patient care. Experience with EPIC and NHS pharmacy issues is desirable; NVQ Level 2 in Pharmacy Services is encouraged.

Qualifications

• Customer Service Skills
• Previous Hospital experience
• Using/ knowledge of EPIC Systems
• Good understanding of Pharmacy /NHS issues
• Stock control knowledge
• Secondary school education including Mathematics
• Good understanding of spoken and written English
• To be committed to undertake a NVQ Level 2 in Pharmacy Services
• NVQ Level 2 in Pharmacy Services

Responsibilities

• The post holder will be trained in the use of the epic system to receipt prescriptions
• To send medicines to patients/carers home address
• The post holder will be required to provide un-planned cover for the ward topping up service
• To assist with Dispensing activities
• Deliver medicines to the wards when required

Skills

Good interpersonal skills

Basic computer skills

Good team player

Calm under pressure

Initiative and common sense

Flexible approach

Education

Secondary school education including Mathematics

NVQ Level 2 in Pharmacy Services

Tools

EPIC Systems

Job description

Want to find out how you can join us at Great Ormond Street Hospital (GOSH)?

You’ve come to the right place.

Just so you know, we don’t target individuals unprompted and offer them employment, without a full interview process taking place. If you receive an unsolicited offer from GOSH, please refer this immediately to [e-mail]

Band 3

Main area Pharmacy Operations - Dispensary Grade Band 3 Contract Permanent: Plus additional payment for out of hours commitment Hours Full time - 37.5 hours per week (Plus additional payment for out of hours commitment) Job ref 271-CCS-8219751

Site Great Ormond Street Hospital for Children NHS Foundation Trust Town London Salary £31,554 - £33,270 Inclusive per annum Salary period Yearly Closing 08/11/2026 23:59

Job overview

We're looking for a motivated team player with an ability to contribute to vital pharmacy service within the Trust. They will ensure delivery of essential pharmacy services and assist with dispensing of medicines and other items to wards, other departments and most importantly patients.

• To welcome customers at the hatch and process receipt of their prescription
• To rotate and put away stock ensuring the Dispensary remains tidy and is a safe working environment

Main duties of the job

• The post holder will be trained in the use of the epic system to receipt prescriptions
• To send medicines to patients/carers home address
• The post holder will be required to provide un-planned cover for the ward topping up service
• To assist with Dispensing activities
• Deliver medicines to the wards when required

Working for our organisation

GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.

We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.

We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.

We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.

We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For documents please view the attachment/s below

Person specification

GOSH Culture and Values

• GOSH Values
• Experience of working as part of a diverse team.

Skills/Abilities

• Good interpersonal skills
• Basic Computer Skills
• Good Team Player
• Calm under pressure
• Initiative and common sense
• Flexible Approach

Experience/Knowledge

• Customer Service Skills
• Previous Hospital experience
• Using/ knowledge of EPIC Systems
• Good understanding of Pharmacy /NHS issues
• Stock control knowledge
• Secondary school education including Mathematics
• Good understanding of spoken and written English
• To be committed to undertake a NVQ Level 2 in Pharmacy Services
• NVQ Level 2 in Pharmacy Services

Please be advised that:

The recruitment process for all admin and clerical roles at Bands 2-4 will be a two stage recruitment process whereby shortlisted candidates will undertake an online literacy, numeracy, ICT and typing test. Only those candidates who pass the competency test will proceed to a formal interview.

The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.

Only those candidates who clearly demonstrate how they meet the person specification criteria for this post will be shortlisted. Please note that where high volumes of applicants have been received, additional criteria may on occasion be used to determine the final shortlist.

We are an accredited Living Wage Employer.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.

Name Ellie Berhane Job title Dispensary Manager Email address [e-mail] Telephone number 02074059200 Additional information

Ext 8680

Or

ask for Ayesha Malique, Dispensary Team Leader