Senior Performance & Trading Manager - Insurance (12m)

Lloyds Banking Group; Leeds; Hybrid; GBP 78,000 - 109,000; Full time

Job summary

Lloyds Banking Group is seeking a commercially driven Performance and Trading Senior Manager for a 12-month fixed term contract in the UK. The role leads the General Insurance trading performance, develops plans, and partners with Finance to forecast and deliver income targets.

The role emphasizes data-driven insight, pricing and underwriting influence, and cross-functional collaboration to optimise customer acquisition and profitability while driving strategic objectives.

Qualifications

• Strong commercial, trading and performance management experience within General Insurance, Financial Services or a related sector.
• Experience developing business plans, forecasts and performance outcomes against financial targets.
• Proven ability to influence senior internal customers and drive business performance.
• Excellent analytical skills with the ability to translate insight into action.
• Experience working across multiple commercial levers, including pricing, marketing, product, customer journeys and partner management.
• A strategic thinker who can balance growth, profitability, risk and customer outcomes.

Responsibilities

• Own the trading performance of the General Insurance portfolio.
• Develop and manage quarterly and annual volume, income and profitability plans, aligned to strategic and financial objectives.
• Partner closely with Finance to maintain robust forecasts, challenge assumptions and assess delivery against plan.
• Monitor key commercial metrics including income, GWP, conversion, retention, claims performance, PATC, ATV and profitability.
• Lead weekly and monthly trading forums, identifying risks, opportunities and performance improvement actions.
• Drive interventions to ensure delivery of trading, income and growth targets.
• Turn complex data into clear, actionable business insight.
• Develop performance reporting, forecasting and scenario modelling.
• Provide executive-level performance updates and recommendations.
• Evaluate commercial opportunities and investment cases.
• Partner with pricing teams and insurers to optimise portfolio performance.
• Assess market and competitor movements to inform trading decisions.
• Challenge assumptions and ensure actions deliver the right balance of growth and profitability.
• Work closely with marketing, retail and digital teams to maximise customer acquisition and conversion.
• Find opportunities to improve customer journeys and remove friction.
• Support targeted activity to drive growth, retention and customer value.
• Contribute to the long-term General Insurance strategy.
• Identify opportunities for growth, innovation and proposition development.
• Support delivery of strategic initiatives and change programmes

Skills

Commercial awareness

Trading & performance management

Forecasting

Analytical skills

Pricing influence

Customer journeys

Stakeholder influence

Job description

Lloyds Banking Group is seeking a commercially driven Performance and Trading Senior Manager for a 12-month fixed term contract in the UK. The role leads the General Insurance trading performance, develops plans, and partners with Finance to forecast and deliver income targets.

The role emphasizes data-driven insight, pricing and underwriting influence, and cross-functional collaboration to optimise customer acquisition and profitability while driving strategic objectives.