Senior Performance Analyst - Hybrid & Data-Driven Impact

DWP Digital; Sheffield; Hybrid; GBP 68,000 - 83,000; Full time

Benefits offered by this job

Time off volunteering

Be Me at work

Discounts and savings

Cycle loan

Professional development

Job summary

DWP Digital is seeking a Senior Performance Analyst to turn data into actionable insight that informs decisions and improves services for millions of users. You will work with Product Managers, Designers and Developers in a hybrid setting, delivering dashboards, KPIs and experiments at scale.

You will lead performance measurement, use web analytics tools, write SQL queries and clearly communicate findings to stakeholders, driving data-driven decisions across the organisation.

Qualifications

• Experience measuring the performance and effectiveness of digital products and services.
• Experience working within Agile multidisciplinary teams to define KPIs and performance measures.
• Experience using web analytics tools to analyse user behaviour and service performance.
• Performance Measurement: setting meaningful KPIs that align with the goals of a digital product or service.
• Communicating Analysis and Insight: using data to influence decisions and clearly communicate findings to stakeholders.
• SQL Coding Experience: writing efficient, cost-effective SQL queries to support analysis and reporting.

Responsibilities

• Lead collection, analysis and interpretation of performance data to develop meaningful KPIs.
• Create dashboards and provide actionable insight to help teams make better decisions.
• Design and evaluate experiments to improve data quality and analytics solutions.
• Champion analytics best practices across the organisation.
• Collaborate with Product Managers, Designers and Developers to understand user behaviour and service performance.

Skills

Performance measurement

KPIs

Agile teams

Web analytics

SQL queries

Communicating insights

Job description

DWP Digital is seeking a Senior Performance Analyst to turn data into actionable insight that informs decisions and improves services for millions of users. You will work with Product Managers, Designers and Developers in a hybrid setting, delivering dashboards, KPIs and experiments at scale.

You will lead performance measurement, use web analytics tools, write SQL queries and clearly communicate findings to stakeholders, driving data-driven decisions across the organisation.