Senior Performance Analyst - Data-Driven Impact (Hybrid)

DWP Digital; Newcastle upon Tyne; Hybrid; GBP 68,000 - 83,000; Full time

Benefits offered by this job

Civil service pension

Holidays 26–31 days

Flexi-time

Volunteer time off

Job summary

DWP Digital, the UK government's digital arm, is hiring a Senior Performance Analyst to turn data into insights that inform product decisions and measure service performance. You will work with Product Managers, Designers, Researchers and Developers to collect and analyse performance data, define KPIs and dashboards, and champion data-driven improvement across services.

This hybrid role (40% home, 60% hub) offers a salary up to £75,497, a generous Civil Service pension and broad wellbeing and

Qualifications

• Experience measuring the performance and effectiveness of digital products and services.

Responsibilities

• Lead collection, analysis and interpretation of performance data.
• Develop meaningful KPIs, dashboards and actionable insight to inform decisions.
• Design and evaluate experiments, improve data quality and champion analytics best practices.
• Influence strategic decisions and improve citizen outcomes through data-driven insight.

Skills

Performance measurement

Agile teams

Web analytics

KPIs & metrics

Communication of insights

SQL

Tools

SQL

Job description

DWP Digital, the UK government's digital arm, is hiring a Senior Performance Analyst to turn data into insights that inform product decisions and measure service performance. You will work with Product Managers, Designers, Researchers and Developers to collect and analyse performance data, define KPIs and dashboards, and champion data-driven improvement across services.

This hybrid role (40% home, 60% hub) offers a salary up to £75,497, a generous Civil Service pension and broad wellbeing and