Senior People Partner

AO; Telford; Presencial; GBP 65 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health & wellbeing provision

On-site parking

Free breakfast on-site

Pension contributions

Resumo da oferta

AO Recycling, based at our Telford site, is seeking a Senior People Partner to shape the people agenda across the leadership team. You will drive engagement, performance and culture, partnering with leaders to develop capability and lead change while staying closely aligned with commercial outcomes.

You will coach managers, enable high-performing teams and lead people initiatives, using data to spot risks and drive improvements across sites. This role is onsite five days a week in Telford.

Qualificações

• Experience in Senior/People Partnering roles in fast-paced environments.
• Proven ability to balance people priorities with commercial outcomes.
• Experience building relationships with Trade Unions.
• Analytical and data-driven, translating insights into action.
• Comfort with ambiguity and prioritization.
• Passion for continuous improvement.
• Resilience and proactive problem solving.
• Strong coaching and leadership development skills.

Responsabilidades

• Partner with Recycling Leadership Team to create and deliver people plans supporting business objectives and growth.
• Build strong relationships with managers at all levels, providing coaching and support.
• Help managers create high-performing teams through performance, engagement and development initiatives.
• Enable line managers through coaching and expert support.
• Develop people initiatives via problem solving and continuous improvement.
• Use data to identify trends, risks and improve performance.
• Support organizational change during growth and transformation.
• Collaborate with Talent Acquisition to attract and retain talent across sites.
• Drive talent development and address gaps proactively.
• Build relationships with Trade Union reps and lead discussions.
• Lead, coach and develop a People Advisor.
• Champion engagement, wellbeing and inclusive culture.
• Collaborate with group people team on wide activities.

Conhecimentos

Stakeholder management

Leadership coaching

People analytics

Change management

Union relations

Commercial mindset

Relationship building

Problem solving

Formação académica

Bachelor's degree in HR / Business

Ferramentas

HRIS

Descrição da oferta de emprego

Job Overview

About The Role

At AO, we want to make sure our customers are happy. When they have a smile on their face, we know we've done a good job. Did you know we have more 5* Trustpilot reviews than any other UK electrical retailer? We're rated 'Excellent' overall and have over 1 million customer reviews! But what happens when our customers appliances reach the end of their life? That's where AO Recycling comes in - a business built on innovation, sustainability and finding better ways to do things every single day. Every year, thousands of fridges, washing machines and other large domestic appliances need responsible recycling. At our specialist recycling facilities in Telford, we're turning yesterday's appliances into tomorrow's resources, recovering valuable materials, reducing waste and helping build a more sustainable future. We're looking for a Senior People Partner, based at our Telford site and reporting to the Group Recycling Director. You'll be a trusted advisor to the leadership team, creating and shaping the people agenda, from developing leaders and building capability to driving engagement, performance and culture, you'll play a key role in helping our teams thrive and our business grow. This isn't a role for someone who likes sitting on the sidelines. We need someone who's curious, commercially minded and loves being close to the action. Someone who enjoys building relationships, influencing decisions and rolling their sleeves up to solve problems. Our people are our superpower, and we're unstoppable when we're together! We want your ideas to flow, and what better way to make that happen than being based onsite, 5 days a week, where our culture fuels creativity, collaboration and growth.

Here's What You Can Expect To Be Doing

• Partnering with the Recycling Leadership Team to create, shape and deliver people plans that support business objectives and future growth.
• Building strong, trusted relationships with managers at all levels, providing coaching, challenge and support when they need it most.
• Supporting managers to create high-performing teams through effective performance management, engagement and development initiatives.
• Enable line managers to be the best they can, through coaching, guidance and expert support
• Develop people initiatives through effective problem solving and continuous improvement
• Using people data and insight to identify trends, spot risks, solve problems and improve business performance.
• Support organisational change and help teams navigate through periods of growth and transformation.
• Partner with Talent Acquisition to attract and retain talent across sites
• Driving talent development, identifying talent gaps and working proactively to address them
• Build effective relationships with trade union representatives and lead formal discussions
• Lead, coach and develop a People Advisor
• Champion engagement, wellbeing and a positive, inclusive culture
• Working collaboratively with the group people team on business wide activities

A Few Things About You

• You’ve worked in a Senior / People Partnering role and know how to balance people priorities with commercial outcomes, in a fast-paced environment
• You're all about relationships, making time to get to know people, quickly creating a reputation as a trusted partner, and ability to question and challenge the status quo
• Experience of working with and building positive Trade Union relationships
• Pragmatic, resilient and comfortable with ambiguity, able to manage competing priorities at pace.
• Be able to understand data quickly, with the ability to turn insight into action
• Have a passion for continuous improvement and curiosity to truly make a difference
• You will have buckets of determination, resourcefulness, and resilience
• You love to get stuck in and make a difference no matter what the day brings

A Bit About Us

We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it. But we're more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too. We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you'll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Flexible benefits; Including 9% employer pension contribution, car allowance and private healthcare
• Opportunity to participate in the AO incentive programme
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP's, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.