Senior Pensions Projects Lead — Hybrid Working

Willis Towers Watson; Redhill; Hybrid; GBP 52,000 - 76,000; Full time

Benefits offered by this job

25 days annual leave

Private healthcare

Life insurance

Group income protection

Hybrid working

Defined contribution pension (matched)

Job summary

Willis Towers Watson is seeking a Senior Projects Pensions Administrator to support senior associates in pensions administration, testing automation and large projects from our Redhill or Leeds offices with hybrid working.

You will handle complex pensions calculations, data quality, and client reporting, while mentoring junior staff and driving process improvements across DB and DC schemes.

Qualifications

• Previous experience in an occupational pension administration team (DB or DC pensions essential).
• Experience in managing small projects is desirable.
• Ability to handle high volumes with accuracy.
• Strong attention to detail and adherence to procedures.
• Experience coaching and supporting less experienced colleagues.
• Excellent communication skills and proficiency in Excel and Word.
• Strong organisational and time management abilities to manage multiple queries and projects.

Responsibilities

• Collaborates with the Team Leader to ensure delivery promises and performance standards are met.
• Provide support to senior associates with pension increases, statements, monthly reporting and testing of automation solutions.
• Check and mentor junior colleagues to support Right First-Time targets.
• Work on pension administration tasks including complex calculations and data entry across DB/DC schemes.
• Monitor projects to meet target dates and manage costs within budget.
• Develop homepages, precedent documents and test packs for automation and sign-off of calculations.
• Assist in due diligence, data quality issues and data cleaning requirements.
• Act as key contact for assigned projects and maintain client relationships.
• Escalate technical issues and non-standard cases as needed.
• Identify process improvements to enhance client service and reduce costs, including automation.
• Coach and mentor junior colleagues and support wider team development.

Skills

Pension administration

DB/DC pensions

Data analysis

Microsoft Excel

Project coordination

Coaching

Tools

Microsoft Word

Job description

Willis Towers Watson is seeking a Senior Projects Pensions Administrator to support senior associates in pensions administration, testing automation and large projects from our Redhill or Leeds offices with hybrid working.

You will handle complex pensions calculations, data quality, and client reporting, while mentoring junior staff and driving process improvements across DB and DC schemes.