Senior Pensions Administrator & Coach (Hybrid UK)

Aptia Group India; Greater London; Hybrid; GBP 28,000 - 42,000; Full time

Job summary

Aptia is seeking an experienced Pensions Administrator to support a BPA client on complex queries, peer review, and coaching junior members. You will advise on procedural and legislative changes and support client relationships through budgeting and process improvement.

This role operates on a hybrid basis from Aptia's UK offices, offering opportunities to work with a diverse team and to develop expertise in defined benefit schemes and pensions administration.

Qualifications

• Experience liaising with clients and trustees.
• Ability to perform complex pension calculations to a high standard.
• Knowledge of member calculation processes and DB scheme finance.
• Understanding of UK pensions legislation applicable to schemes.

Responsibilities

• Communicating with clients and scheme members on complex queries via letters, email and phone.
• Understanding scheme details and ensuring activities follow scheme rules.
• Performing complex pensions calculations and entering data using automated and manual processes.
• Supporting team members with checking activities and using MI reporting.
• Handling errors and complaints within agreed procedures and timescales.
• Monitoring project income and assisting to deliver client projects to plan and budget.
• Identifying opportunities to generate additional revenue within the client group.

Skills

Client & trustee liaison

Complex pensions calculations

DB scheme knowledge

UK pensions legislation

Analytical problem-solving

Communication skills

Process improvement

Education

PMI or equivalent (desirable)

Job description

Aptia is seeking an experienced Pensions Administrator to support a BPA client on complex queries, peer review, and coaching junior members. You will advise on procedural and legislative changes and support client relationships through budgeting and process improvement.

This role operates on a hybrid basis from Aptia's UK offices, offering opportunities to work with a diverse team and to develop expertise in defined benefit schemes and pensions administration.