Senior Pensions Specialist & Process Mentor

Aptia UK Limited; Chichester; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Aptia UK Limited is seeking an experienced Pensions Administrator to support clients and scheme members on complex queries and calculations. You will peer review, coach junior team members, and advise on procedural and legislative changes while supporting client relationships through budgeting and process improvement.

This role will work on a hybrid basis from any of our UK offices. Joining Aptia means contributing to innovative pension administration services, collaborating with specialists,

Qualifications

• Experience liaising with clients and trustees.
• Ability to perform complex pension calculations and peer review.
• Strong knowledge of DB scheme processes and UK pensions legislation.
• Good communication skills, both written and verbal.
• Analytical and problem-solving skills; ability to improve processes.

Responsibilities

• Communicating with clients and scheme members on complex queries; via letter, email, and telephone.
• Gain a thorough understanding of scheme details and ensure activities follow the scheme rules.
• Perform complex pensions calculations and enter pensions data; using automated and manual processes.
• Perform checking activities to support team members and use MI reporting to monitor progress.
• Monitor project income and work with your manager to ensure client projects are delivered on plan and to budget.
• Identify opportunities to generate additional revenue within your client group and calculate costs for new work.
• Keep abreast of technical developments, procedural and legislative changes and discuss implications.

Skills

Client liaison

Trustee liaison

Pensions calculations

Analytical thinking

Process improvement

Communication skills

Education

PMI qualification

Tools

PMI tools

Job description

Aptia UK Limited is seeking an experienced Pensions Administrator to support clients and scheme members on complex queries and calculations. You will peer review, coach junior team members, and advise on procedural and legislative changes while supporting client relationships through budgeting and process improvement.

This role will work on a hybrid basis from any of our UK offices. Joining Aptia means contributing to innovative pension administration services, collaborating with specialists,