Senior Pension Benefits Officer - Hybrid Work & Growth

Greater Manchester Pension Fund; Tameside; Hybrid; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Flexible hybrid working

Generous benefits package

Excellent leave entitlement

Training and career development

Employee rewards and perks

Job summary

Greater Manchester Pension Fund (GMPF) is seeking a Senior Pension Benefits Officer in Member Services to join our team in Droylsden. This is a permanent 36‑hour per week role with a salary scale from £32,046 to £34,811. You will support the Team Manager, allocate work, ensure compliance and drive service improvements.

We offer flexible hybrid working, LGPS benefits, generous leave, and strong training and progression opportunities within GMPF’s administration team serving thousands of members.

Responsibilities

• Support your Team Manager in delivering team objectives.
• Allocate appropriate work to team members.
• Undertake regular reviews of teamwork to ensure compliance.
• Explain complex rules or processes clearly to colleagues and members.
• Handle complaints effectively and apply learning from feedback.
• Identify and implement training needs or process improvements.

Job description

Greater Manchester Pension Fund (GMPF) is seeking a Senior Pension Benefits Officer in Member Services to join our team in Droylsden. This is a permanent 36‑hour per week role with a salary scale from £32,046 to £34,811. You will support the Team Manager, allocate work, ensure compliance and drive service improvements.

We offer flexible hybrid working, LGPS benefits, generous leave, and strong training and progression opportunities within GMPF’s administration team serving thousands of members.