Senior Pension Benefits Officer - Hybrid & Training Focus

TAMESIDE COUNCIL; Droylsden; Híbrido; GBP 32.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible hybrid working

LGPS pension

Generous leave 26 days

Training & development

Employee discounts & wellbeing

Descripción de la vacante

Greater Manchester Pension Fund (GMPF) in Droylsden invites applications for a Senior Pension Benefits Officer in Member Services. You will support the Team Manager, allocate work, and help deliver team objectives while ensuring compliance with statutory regulations and standards.

You will explain complex pension rules to colleagues and members, handle complaints, identify training needs, and drive process improvements.

Responsabilidades

• Support your Team Manager in delivering team objectives
• Allocate appropriate work to team members
• Undertake regular reviews of teamwork (with your Team Manager) to ensure compliance
• Explain complex rules or processes clearly and appropriately to colleagues and members
• Handle complaints effectively and apply learning from feedback
• Identify and implement training needs or process improvements

Descripción del empleo

Greater Manchester Pension Fund (GMPF) in Droylsden invites applications for a Senior Pension Benefits Officer in Member Services. You will support the Team Manager, allocate work, and help deliver team objectives while ensuring compliance with statutory regulations and standards.

You will explain complex pension rules to colleagues and members, handle complaints, identify training needs, and drive process improvements.