Senior Pensions Administrator & Team Mentor

Gallagher; Manchester; On-site; GBP 42,000 - 56,000; Full time

Job summary

Gallagher Benefit Services in Manchester is seeking a Senior Pensions Administrator to manage a portfolio of occupational pension schemes (DB, DC, Hybrid). You will ensure accurate handling of member cases, support the Client Executive team, and help guide less experienced colleagues.

The role requires 3+ years in pensions administration, a CPC qualification or progress toward one, and strong data handling and communication skills. A collaborative, client-focused environment awaits.

Qualifications

• At least 3 years’ experience in DB, DC or Hybrid pensions administration.
• CPC qualification, or working towards one.
• Strong analytical skills and a logical approach to problem-solving.
• Good attention to detail and accurate data handling.
• The ability to use pensions knowledge to check and review cases well.

Responsibilities

• Administer pension scheme cases accurately and within agreed timescales.
• Complete and check both manual and automated calculations.
• Draft and review member letters, reports and other correspondence.
• Manage pensioner payrolls, cashflows, investments, disinvestments and invoices.
• Handle non-standard member and client queries with care and judgement.
• Work closely with colleagues and support teams.
• Support client meetings and new business pitches when needed.
• Supervise and train up to two pensions administrators.
• Help keep work moving by managing your own workload and peer review time well.

Skills

Pensions administration

Analytical skills

Time management

Communication skills

Teamwork

Education

CPC qualification

Tools

Microsoft Office

Job description

Gallagher Benefit Services in Manchester is seeking a Senior Pensions Administrator to manage a portfolio of occupational pension schemes (DB, DC, Hybrid). You will ensure accurate handling of member cases, support the Client Executive team, and help guide less experienced colleagues.

The role requires 3+ years in pensions administration, a CPC qualification or progress toward one, and strong data handling and communication skills. A collaborative, client-focused environment awaits.