Senior Patient Safety Incident Investigations Manager

Central and North West London NHS Foundation Trust; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior Patient Safety Incident Investigations Manager to enhance patient safety and improve care quality. This pivotal role involves leading investigations, implementing national safety frameworks, and fostering a culture of continuous learning. The ideal candidate will possess strong leadership and communication skills, alongside a proven track record in healthcare incident management. Join a diverse organization committed to delivering top-notch, patient-centered care and make a significant impact on patient safety processes.

Qualifications

• Experience in a similar healthcare role with a focus on patient safety.
• Proven leadership in multidisciplinary team environments.

Responsibilities

• Lead and support compliance with the Trust's Patient Safety Incident Response Plan.
• Monitor PSII processes to identify areas for improvement.

Skills

Patient Safety Incident Investigations

Leadership Skills

Report Writing

Data Analysis

Communication Skills

Problem Solving

Education

Relevant Degree or Professional Qualification

Evidence of Ongoing Professional Development

Tools

Datix or Equivalent Risk Management Systems

Job description

Senior Patient Safety Incident Investigations Manager

Employer: Central and North West London NHS Foundation Trust
Location: London, United Kingdom
Salary: Competitive
Closing date: 3 May 2025

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Discipline: Clinical, Safety
Position Type: Permanent
Hours: Full Time
Result Type: Jobs

Job summary

Are you passionate about patient safety and improving the quality of patient care? Do you want to work in a diverse organization covering a wide range of services? If yes, we want to hear from you!
We have an exciting opportunity for a Senior Patient Safety Incident Investigations Manager to join our Patient Safety Incident Investigations Team at CNWL.

Main duties of the job

The post holder will assist the Head of the Patient Safety Incident Investigations in developing, maintaining, and monitoring effective systems and processes for patient safety incident investigations (PSII's) across the Trust, in line with national and local policies. The role includes supporting and leading PSII processes, implementing national frameworks, staff training, system-wide learning, and reporting.

• Be a subject matter expert in Patient Safety Incident Investigations.
• Undertake PSII's as required, applying relevant investigative frameworks.
• Collaborate with divisional governance, leadership teams, and investigators to provide support, guidance, and leadership.
• Ensure mechanisms are in place to gather feedback from staff, patients, carers, and families, and use this feedback to improve patient safety processes.

About us

We are committed to delivering first-class, patient-centered, safe, and effective care in hospitals, community clinics, or patients’ homes. Patients are at the heart of everything we do. We seek outstanding individuals eager to support our patients and colleagues, offering career development opportunities across diverse services including mental health and learning disabilities.

Job description

Job responsibilities

We are looking for a dedicated individual passionate about patient safety, investigations, and organizational improvement. Key responsibilities include:

• Providing leadership and guidance to support compliance with the Trust's Patient Safety Incident Response Plan and Policy.
• Monitoring and reviewing PSII processes to identify areas for improvement, working with relevant divisions/services.
• Engaging with internal and external stakeholders to review PSII activity and respond to national reports and inquiries.
• Promoting a culture of continuous learning across the organization and externally where appropriate.

Person Specification

Experience

• Experience in a similar healthcare role
• Experience with Datix or equivalent risk management systems
• Experience working with multidisciplinary teams
• Experience supervising a team
• Experience leading projects and producing high-level reports
• Experience drafting policies

Qualifications

• Relevant degree or professional qualification
• Evidence of ongoing professional development

Skills/Knowledge/Ability

• Understanding of incident reporting systems
• Knowledge of public sector structures
• Leadership and communication skills
• Excellent report writing and data analysis skills

Additional qualities

• Problem solver, flexible, professional
• Good communication manners, inspiring leadership

Additional information

This role is subject to DBS check. Applicants requiring Skilled Worker sponsorship are welcome. UK registration is required. Further details are available on the employer's website.