Lead Change & Release Manager - FTC 23 months

DataCareers; London; Hybrid; GBP 49,000 - 57,000; Full time

Job summary

An established industry player is seeking a Lead Change & Release Manager to play a pivotal role in the UK government sector. This hybrid position involves leading the change and release management strategy, ensuring seamless integration of services across a complex digital landscape. You will coach a dedicated team while driving best practices in service management. With a focus on ITIL, Agile, and ESM frameworks, this role offers a chance to make a significant impact on the delivery of services that benefit millions. Join us to shape the future of service management in a dynamic environment!

Benefits

28% Civil Service Pension

Flexible working

Generous annual leave

Training and development opportunities

Qualifications

• Extensive experience in Change and Release Management within IT.
• Expert in ITIL processes, especially in Change and Release.
• Strong understanding of Agile, DevOps, and LEAN delivery models.

Responsibilities

• Lead and coordinate change and release activities across delivery streams.
• Set standards for ITIL-aligned change and release management.
• Drive continuous improvement of change and release practices.

Skills

Change and Release Management

ITIL processes

Enterprise Service Management

Agile methodologies

DevOps practices

LEAN principles

Leadership skills

Communication skills

Education

Relevant IT Service Management Certification

Tools

Enterprise Service Management tools

Job description

Lead Change & Release Manager - FTC 23 months

Lead Change & Release Manager - FTC 23 months

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This range is provided by DataCareers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Lead Change & Release Manager - Civil Service (Permanent)
Location: London, Blackpool, Durham or Glasgow (3 days on-site)
Salary: £49,000 - £56,500 + 28% Civil Service Pension

We're looking for a seasoned Lead Change & Release Manager to join a key UK government department, playing a strategic role in the safe and efficient delivery of change across a complex and fast-paced digital estate. This is a permanent opportunity to help shape best practice in service management and lead a small team delivering high-impact outcomes.

About the Role:

Lead Change & Release Manager - Civil Service (Permanent)
Location: London, Blackpool, Durham or Glasgow (3 days on-site)
Salary: £49,000 - £56,500 + 28% Civil Service Pension

We're looking for a seasoned Lead Change & Release Manager to join a key UK government department, playing a strategic role in the safe and efficient delivery of change across a complex and fast-paced digital estate. This is a permanent opportunity to help shape best practice in service management and lead a small team delivering high-impact outcomes.

About the Role:

As the Lead Change & Release Manager, you'll own the overarching change and release management strategy, ensuring seamless integration of services and technologies across the organisation. You'll be responsible for setting direction, coaching colleagues, and embedding governance frameworks that support agile, scalable, and secure change.

This role requires a strong foundation in ITIL service management, Enterprise Service Management (ESM) principles, and an applied understanding of Agile, LEAN, or DevOps approaches to software delivery.

Key Responsibilities:

• Lead the planning, coordination, and governance of change and release activities across multiple delivery streams.

• Set and maintain standards for ITIL-aligned change and release management, adapting them to a modern delivery environment.

• Support and coach a team of change/release professionals and collaborate with product, infrastructure, and delivery teams.

• Provide strategic oversight of risk, compliance, and business impact of releases.

• Drive continuous improvement of change and release practices, leveraging ESM frameworks and agile delivery methods.
  
  

Requirements:

• Extensive experience in a senior or lead role in Change and Release Management within an IT service environment.

• Expert understanding of ITIL processes, particularly in Change and Release.

• Familiarity with Enterprise Service Management tools and frameworks.

• Strong understanding of Agile, DevOps, or LEAN delivery models.

• Experience working in large, complex organisations with multiple stakeholder groups.

• Excellent leadership, communication, and decision-making skills.
  
  

Location and Working Pattern:

This is a hybrid role requiring 3 days per week on-site at one of the following Civil Service locations:

• London

• Blackpool

• Durham

• Glasgow

Benefits:

• £49,000 - £56,500 per annum, depending on experience

• Civil Service Pension with an employer contribution of 28%

• Flexible working and generous annual leave

• Excellent training, development, and progression opportunities

• The chance to lead change that supports millions of UK citizens
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Government Administration

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