Senior Passenger Transport Operations Leader

Suffolk County Council; Ipswich; Hybrid; GBP 37,000 - 45,000; Full time

Benefits offered by this job

29 days annual leave (pro rata)

LGPS membership

Travel, lifestyle, health and well‑be1

Performance-related pay progression

Training & career development

Diverse staff networks

Flexible working

Job summary

Suffolk County Council is seeking an experienced leader to head the operational delivery of passenger transport services across Suffolk. This permanent role works on driving safe, on-budget service outcomes and council policy alignment in a hybrid working environment.

You will lead, develop and hold the team accountable for high performance, resilient processes and timely service delivery, with a focus on continuous improvement and staff development.

Qualifications

• Experience leading transport operations teams.
• Ability to drive service improvement and efficiency.

Responsibilities

• Provide strong operational leadership for a team of transport professionals.
• Ensure service delivery meets legislation, policies and contract requirements.
• Guide service development to address demand, statutory responsibilities and council priorities.
• Review and standardise service delivery processes to enhance efficiency and quality.
• Support performance management and workforce development.

Skills

Leadership

Operations management

People management

Job description

Suffolk County Council is seeking an experienced leader to head the operational delivery of passenger transport services across Suffolk. This permanent role works on driving safe, on-budget service outcomes and council policy alignment in a hybrid working environment.

You will lead, develop and hold the team accountable for high performance, resilient processes and timely service delivery, with a focus on continuous improvement and staff development.