SEN Transport Operations Lead: Change & Service Excellence

London Borough of Newham; England; On-site; GBP 57,000 - 61,000; Full time

Job summary

London Borough of Newham is seeking an Operations Manager for the SEN Passenger Transport Team. The role leads staffing and collaborates with managers to modernise and deliver efficient front-line services for SEN transport users.

We require previous managerial experience in SEN passenger transport operations and a commitment to improving service quality while managing costs. The in-house operation supports around 600 SEN children and vulnerable adults in the borough.

Qualifications

• Previous managerial / leadership experience within the SEN Passenger Transport Operations is essential.

Responsibilities

• Lead the SEN Passenger Transport service to deliver improved, efficient and cost‑effective frontline provision.
• Ensure the service meets statutory requirements and exceeds quality expectations for SEN children.

Skills

Staff leadership

Change management

SEN transport knowledge

Job description

London Borough of Newham is seeking an Operations Manager for the SEN Passenger Transport Team. The role leads staffing and collaborates with managers to modernise and deliver efficient front-line services for SEN transport users.

We require previous managerial experience in SEN passenger transport operations and a commitment to improving service quality while managing costs. The in-house operation supports around 600 SEN children and vulnerable adults in the borough.