Senior Parts Sales Advisor

MAN Truck & Bus UK; Stanton under Bardon; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Private health care

Pension contribution

25 days holiday

Employee car scheme

Job summary

MAN Truck & Bus UK in Leicester is seeking a Senior Parts Sales Advisor to join our busy parts team on a full-time permanent basis. You will process parts related enquiries, provide accurate part identification, promote MAN parts in line with upselling guidelines, and help drive stock availability while meeting branch targets.

A 24-hour call-out rota is required. We offer a competitive salary plus bonus, private health care, a healthy pension contribution, 25 days holiday (with option to buy

Qualifications

• Good analytical skills.
• Proactive approach in maintaining customer standards.
• Good telephone manner.
• Attention to detail.
• Problem solving skills.
• Organisational and administration skills.
• Experience in a similar role.
• Experience of truck, or related industry.
• Valid work permit.

Responsibilities

• Process parts related enquiries with accurate identification.
• Promote MAN parts following upselling guidelines.
• Assist and develop parts sales to meet branch targets.
• Provide 24 hour call-out as per rota.
• Assist and maintain stock room duties.
• Depopose in all areas of the parts department as directed by the Branch Manager.
• Attend training courses as deemed necessary by the parts supervisor.
• Ensure compliance with CSI and UTP targets.

Skills

Analytical skills

Customer service

Telephone manner

Attention to detail

Problem solving

Organisational skills

Experience in similar role

Experience in truck industry

Valid work permit

Job description

Do you have experience within a busy parts environment? Do you have experience of giving advice, help and support to customers? We are recruiting for a Senior Parts Sales Advisor to join our team in Leicester on a full time permanent basis.

In This Role You Will

• To process any parts related enquires giving the correct identification and information required.
• To promote MAN parts in compliance with customer upselling guidelines
• To assist and develop parts sales with the objective of meeting Branch Parts Targets
• To provide 24 hour call-out as per rota.
• To assist and maintain stock room duties.
• To deputise in all areas of the parts department as directed by the Branch Manager
• Attend any training course as deemed necessary by the parts supervisor
• To ensure compliance and achievement of CSI and UTP targets
• Ensure workstation and parts dept complies with 5S programme
• To liaise with customers and assist with any queries, keeping up with progress
• To maintain the Parts Department standards, adhere and uphold all ISO9002 requirements
• To provide information, maintain records and carry out all duties in an accurate, efficient and timely manner.
• To undertake such other tasks as may reasonably be required.
• To enhance the image and reputation of the company whilst supporting its commercial interests.
• To comply with good health and safety practice, all statutory requirements, company policies and standard procedures.

To Be Successful In This Role, You Will Have

• Good analytical skills
• Proactive approach in maintaining customer standards
• Good telephone manner
• Attention to detail
• Problem solving skills
• Organisational and administration skills
• Experience in a similar role
• Experience of truck, or related industry
• Valid work permit

Why join the Pride?

It is important to us to make sure we look after our employees and therefore we offer a competitive salary plus bonus scheme. You will have access to our extremely attractive benefits scheme that includes perks such as private health care, a healthy pension contribution, 25 days holiday (with the opportunity to buy more), and attractive employee car scheme to name a few.

Accessibility & Inclusion

At MAN, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone is valued and empowered to thrive. We believe that diversity enhances our organisation, and we welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation.

We actively promote equal opportunities in our recruitment processes and workplace policies. If you require any reasonable adjustments during the application process or at any stage of employment, please let us know, and we will do our best to accommodate your needs. We strive to create an environment where all employees feel respected, supported, and able to achieve their full potential.

MAN is proud to be an equal opportunity employer.