Senior Parking Officer

Triumph Consultants Limited; Woolwich; Híbrido; GBP 22.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Descripción de la vacante

Triumph Consultants is seeking a Senior Parking Officer in Woolwich to lead senior administrative tasks and manage back-office parking operations. The role begins with in-office work before adopting hybrid working after initial training (5 days in office).

The position offers 37 hours per week, a 3-month contract, and a pay rate of £19.30 per hour PAYE. You will work within the Parking Services team across notice processing, income recording, and reporting tasks.

Formación

• Experience within Parking Services Back Office Notice Processing (administrative) team.
• Knowledge of the penalty issue and recovery process in legislation.
• Experience in an office environment maintaining computerised records.
• Experience in customer services and general office administration.
• Ability to handle/interpret figures and statistical data and produce simple reports.

Responsabilidades

• Recover, receive, and record income for on and off-street parking notices/offences and for permits/passes.
• Programme and issue parking passes, permits, and vouchers and arrange recovery of income from internal departments.
• Lead on established administrative procedures and assist in development of new procedures, manuals and process guides.
• Visit on- and off-street parking facilities to carry out audits and inspections.
• Operate the data exchange link with DVLA, PCFL and other bodies as required.
• Produce reports on parking usage and income and provide other statistical information.

Conocimientos

Parking Back Office

Penalty recovery knowledge

Office administration

Customer service

Data interpretation & reporting

Herramientas

DVLA data exchange

Descripción del empleo

Triumph Consultants are looking for a Senior Parking Officer to lead on and undertake a range of senior administrative tasks, working efficiently and effectively and to deadlines set. Contract is for 3 months in Woolwich SE18 6HQ .

Senior Parking Officer

Pay Rate: £19.30 per hour PAYE

Hours per week: 37, Monday – Friday, 09:00 - 17:00

Contract length: 3 Months

Location: Woolwich, London, SE18 6HQ

Hybrid Working after initial training which will be 5 days per week in office.

Key requirements

• Must have experience within the Parking Services “Back Office Notice Processing (administrative) Team” dealing with correspondence, challenges, representations, Appeals/ETA case submissions, Notice of Rejections, Transfer of Liability, PCN email enquiries where experience is required and paramount to be able to supervise the Back Office team staff members.
• Knowledge of the penalty issue and recovery process laid down in legislation.
• Significant experience of working in an office environment maintaining computerised records within a database.
• Experience in customer services and general office administration.
• Ability to handle/interpret figures and statistical data and produce simple reports.

Key responsibilities

• Recover, receive, and record income for on and off-street parking notices/ offences and for permits/ passes.
• Programme and issue parking passes, permits, and vouchers and arrange recovery of income from internal departments, liaising with a wide range of staff at all levels.
• To lead on established administrative procedures and assist in the development of new procedures, manuals and process guides as required.
• To visit on and off-street parking facilities to carry out audit checks and inspections.
• Operate the data exchange link with DVLA, PCFL and other bodies as required.
• To produce reports on parking usage and income and provide other statistical information as required.

We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. Greenwich RQ1795004