Parking Design Engineer (DISABLED BAYS)

Wax Recruitment Ltd; London Borough of Bromley; Hybrid; GBP 39,000 - 41,000; Full time

Job summary

Bromley Council is seeking a Parking Design Engineer to support the delivery of the parking service. You will process disabled parking bay applications and progress approved bays from design through installation, while handling enquiries with clear explanations.

The role requires mapping and drawing skills (AutoCAD), strong communication, and IT proficiency. A hybrid work pattern applies, with office and home-based days in Bromley.

Qualifications

• Excellent written and verbal communication; able to interact professionally with residents and stakeholders.
• Strong attention to detail and record keeping.
• Basic drawing and mapping with AutoCAD is essential.
• Good IT skills: Word, Excel and Outlook.

Responsibilities

• Process disabled parking bay applications through assessment, design, consultation and implementation stages.
• Respond to residents and stakeholders with clear, timely information.
• Prepare plans, schedules and consultation materials for parking schemes.
• Assist in design and delivery of minor parking schemes and related traffic projects.
• Support the Traffic Engineering team with site visits, data gathering and scheme administration.
• Maintain accurate records and provide customer-focused service.
• Undertake other duties to support the Traffic Engineering service.

Skills

Communication

Time management

AutoCAD

MS Word

MS Excel

MS Outlook

Documentation

Teamwork

Tools

AutoCAD

Word

Excel

Outlook

Job description

Location: Churchill Court, 2 Westmoreland Road, Bromley, Kent, BR1 1AS , Bromley Council

Salary: £21.39 per hour

2 days in the office and 3 days working from home.

This role is for a Parking Design Engineer at £28 to £30 per hour.

Main purpose

To support the delivery of the Council�s parking service, with primary responsibility for processing disabled parking bay applications and progressing approved bays through the design to installation stages. The postholder will also respond promptly to parking enquiries and assist with minor parking and traffic schemes, controlled parking zones and general traffic queries.

Key responsibilities

• Receive, review and process applications for disabled parking bays, and progress approved applications through assessment, design, consultation, statutory and implementation stages.
• Respond clearly and promptly to correspondence and enquiries from residents, elected Members and other stakeholders on disabled parking bays and general parking matters.
• Prepare plans, schedules, consultation materials, letters and other documentation required for disabled parking bays and minor parking schemes.
• Undertake parking investigations and assist in the design and delivery of minor parking schemes, including waiting and loading restrictions, parking bays and other local parking improvements.
• Assist the wider Traffic Engineering team with general traffic and parking enquiries, site visits, data gathering, record keeping and scheme administration.
• Provide a helpful, accurate and customer-focused service, explaining decisions and processes in clear, non-technical language.
• Undertake other duties appropriate to the level of the post to support the effective operation of the Traffic Engineering service.

Person specification

• Excellent written and verbal communication skills, with the ability to communicate professionally with residents, councillors, colleagues and external organisations.
• Ability to manage a busy workload, prioritise cases and respond to emails and enquiries promptly.
• Good attention to detail, accurate record keeping and the ability to follow established procedures from application to delivery.
• Confidence in handling customer queries, complaints and sensitive applications in a calm, respectful and helpful manner.
• Good IT skills, including practical use of Microsoft Word, Excel and Outlook
• Ability to prepare clear letters, reports, plans and consultation documents. Basic drawing and mapping skill using AutoCAD is essential.
• An understanding of parking or local authority services is desirable. Relevant experience in administration, customer service, parking, highways or scheme delivery will be considered.
• Ability to work collaboratively, use initiative, meet deadlines and ask for technical guidance where required.