Senior Parking Officer

Civic Recruitment Limited; England; In loco; GBP 28.000 - 39.000; Tempo pieno

Descrizione del lavoro

Civic Recruitment Limited is seeking a capable administrator to support a Local Authority Parking Service on a 3-month contract. The role involves supervising staff, managing parking-related administration, and ensuring processes comply with council guidelines.

Responsibilities include handling income, permits, and related products, with initial in-office training 5 days a week. Hybrid options may be considered based on service needs.

Competenze

• Experience in parking, transport, local authority, or administrative setting.
• Proven ability to supervise or support staff in a busy operational environment.
• Skilled in handling customer inquiries, complaints, and correspondence.
• GCSE level education (or equivalent), including English and Mathematics.
• Strong written and verbal communication skills.

Mansioni

• Assist in managing the Parking Section, including supervising temporary and fixed-term staff.
• Act as a deputy for the Team Leader or Manager during their absence.
• Handle the recovery, receipt, recording, and reconciliation of income from parking activities.
• Manage the issuance and administration of parking permits, passes, vouchers, and related products.
• Ensure adherence to financial regulations and procedures.
• Maintain accurate records and develop effective filing systems as needed.

Conoscenze

Parking administration

Staff supervision

Customer inquiries handling

Communication skills

Formazione

GCSE English

GCSE Maths

Descrizione del lavoro

3 months contract with a Local Authority

Summary

• This is a 3-month contract position with a local authority, offering a pay rate of £24.28 per hour under an umbrella arrangement. The role is crucial for ensuring the smooth operation of the Parking Service by performing senior administrative and operational tasks. The successful candidate will ensure parking processes are executed accurately and efficiently, adhering to relevant laws and council guidelines. Responsibilities include supervising staff, managing parking-related administration, and contributing to service improvements.
  

Responsibilities

• Assist in managing the Parking Section, including supervising temporary and fixed-term staff.
  
• Act as a deputy for the Team Leader or Manager during their absence.
  
• Handle the recovery, receipt, recording, and reconciliation of income from parking activities.
  
• Manage the issuance and administration of parking permits, passes, vouchers, and related products.
  
• Ensure adherence to financial regulations and procedures.
  
• Maintain accurate records and develop effective filing systems as needed.
  

Requirements

Requirements:

• Experience in a parking, transport, local authority, or administrative setting.
  
• Proven ability to supervise or support staff in a busy operational environment.
  
• Skilled in handling customer inquiries, complaints, and correspondence.
  
• GCSE level education (or equivalent), including English and Mathematics.
  
• Strong written and verbal communication skills.
  

Additional Information

• Working hours are 35 hours per week.
  
• Initially, candidates must work in the office 5 days a week for training. Hybrid work arrangements may be possible later, subject to managerial discretion and service needs.
  
• Payments are made bi-weekly.