Senior PAM & Security Solutions Engineer (EMEA)

Palo Alto Networks; City of Westminster; On-site; GBP 90,000 - 120,000; Full time

Job summary

Palo Alto Networks is seeking an experienced, customer-focused professional to join our Professional Services team in the UK & I, with potential assignments across EMEA. The role centers on Idira Privileged Access Management, delivering trusted technical guidance, onboarding, and long-term customer success.

You will act as a technical advisor, lead engagements, and collaborate with R&D, Support, and the broader Idira team to ensure secure, scalable deployment and adoption of our SaaS platform.

Qualifications

• Minimum 5 years of Idira PAM experience in large or complex environments.
• Strong knowledge of Windows/Unix, AD, IDPs, networking and databases.
• Hands-on experience with AI tools in security contexts.
• Ability to resolve complex technical problems and travel to customer sites.
• Security clearance or willingness to obtain is beneficial.

Responsibilities

• Serve as primary technical advisor for assigned customers across EMEA, managing onboarding through long-term adoption.
• Build trusted relationships with operational and executive stakeholders.
• Guide customers on Privileged Access Management and security best practices.
• Contribute to escalations with Idira R&D, Support, and other teams.
• Coordinate with the account team on strategy and information sharing.

Skills

Idira PAM

Windows/Unix

Active Directory

IDPs

Networking

Databases

IT security

AI tools

Endpoint protection

Security clearance

Job description

Palo Alto Networks is seeking an experienced, customer-focused professional to join our Professional Services team in the UK & I, with potential assignments across EMEA. The role centers on Idira Privileged Access Management, delivering trusted technical guidance, onboarding, and long-term customer success.

You will act as a technical advisor, lead engagements, and collaborate with R&D, Support, and the broader Idira team to ensure secure, scalable deployment and adoption of our SaaS platform.