Senior Out of Hours Nurse

Norfolk Community Health and Care NHS Trust; Norwich; On-site; GBP 38,000 - 47,000; Full time

Job summary

A regional healthcare organization in Norwich is seeking a dedicated Senior Out of Hours Nurse to join the Urgent Community Response Team. This role will involve providing high standards of care in patients' homes while leading communication with multidisciplinary teams. Candidates must have an RN qualification and a valid driving license. The position requires strong interpersonal skills, flexibility, and a commitment to high-quality patient care. The salary ranges from £38,682 to £46,580 per year, pro rata.

Qualifications

• Experience of dealing with palliative care, catheter care and triage is preferred but full training will be given.
• Must hold a full and valid driving license and have access to a vehicle.

Responsibilities

• Lead in the delivery of health care to patients in their residence.
• Assess, plan, implement, and evaluate care to prevent hospital admission.
• Lead conversations with multidisciplinary teams for patient-centered care.
• Triage and allocate referrals for the Urgent Community Response Team.

Skills

Highly motivated

Able to provide high standards of care

Tact & diplomacy

Empathy & sensitivity

Ability to use own initiative

Ability to manage stressful situations

Concentrate when undertaking patient care

Team player

Work flexibly to accommodate patient/service needs

Education

RN Qualification

Diploma or 1st level degree in Nursing or equivalent

Current NMC registration

Evidence of continuing professional development

Assessor/mentorship preparation; ENB 998 or equivalent

Job description

Senior Out of Hours Nurse

Go back Norfolk Community Health and Care NHS Trust

The closing date is 25 February 2026

As an exciting time to join the Urgent Community Response Out of Hours Team, we are looking for an enthusiastic and dedicated Senior Nurse to join our team.

You will be a dynamic, motivated team player that enjoys working overnight and the autonomy of community working.

Experience of dealing with palliative care, catheter care and triage is preferred but full training will be given.

Main duties of the job

To lead in the delivery of high standards of health care to patients within their own place of residence by assessing, planning, implementing, and evaluating care in order to prevent avoidable admission to hospital and facilitating early supported discharge. You will be expected to lead conversations with the wider Urgent Community Response (UCR) Multidisciplinary Team (MDT) on a regular basis enabling safe, appropriate and patient centred care to be delivered to this complex patient group.

This role will predominantly involve face to face nursing care and assessment within a patient’s usual place of residence, with an element of Triage and allocation for the Urgent Community Response Team on a rota basis plus other supportive activities as part of the Multidisciplinary Team.

This is a 7 day a week service and some weekend working will be expected. Hours of service delivery are 8pm-8am 365 days per year.

About us

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand‑alone NHS community trust in the country to be awarded the title.

Job responsibilities

As part of the Urgent Community Response Team you will be required to: assess and prescribe care pathways for patients in a crisis situation with long term conditions, the frail & elderly, palliative and end of life care and/or rehabilitation needs to achieve quality of life and independence where possible.

To act as the patient’s advocate, facilitating choice and patient empowerment. To provide evidence based clinical/therapeutic interventions based on best practice. To work within the integrated team to support early discharge from hospital. To work within the integrated team to prevent unnecessary admission to hospital. To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users. To triage and allocate referrals on a rotational basis for the Urgent Community Response Team.

Qualifications

• RN Qualification
• Diploma or 1st level degree in Nursing or equivalent
• Current NMC registration
• Evidence of continuing professional development
• Assessor/mentorship preparation; ENB 998 or equivalent

Experience

• Evidence of working at a Band 5 level within the community setting
• Knowledge of additional specialist areas through in-house training & short courses

Skills

• Highly motivated
• Able to provide high standards of care
• Tact & diplomacy
• Empathy & sensitivity
• Ability to use own initiative
• Ability to manage stressful situations
• Concentrate when undertaking patient care & inputting data/patient records
• A team player
• Work flexibly to accommodate patient/service needs

Communication

• Good observational & reporting skills
• Good interpersonal skills

Personal and people development

• Professional appearance
• Be able to kneel, bend & stoop, and work in cramped environments, manoeuvre limbs of around 5-6 kg, manoeuvre patients using handling aids
• Be reliable

Personal attributes

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.

Other

• Must hold full and valid driving licence and have access to a vehicle
• Able to communicate effectively in written and verbal English Language
• The post holder be required to work shifts over a seven day period
• The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Norfolk Community Health and Care NHS Trust

£38,682 to £46,580 a year pro rata per annum