Senior Oracle CX Architect — Lead CX Cloud Transformations

Tata Consultancy Services

Greater London

On-site

GBP 90,000 - 130,000

Full time

11 days ago

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Benefits offered by this job

Pension

Health care

Life assurance

Laptop

Phone

Training resources

Discounts within Tata network

Job summary

Tata Consultancy Services (TCS) is hiring an Oracle CX Solution Architect in London. You will lead the design and governance of enterprise-wide Oracle CX Cloud solutions spanning Marketing, Sales, Service, CDM, and CX Analytics.

You will run workshops, translate requirements into scalable architectures, and guide integrations across CRM, ERP, and back-office systems. Required are strong Oracle CX Cloud capabilities, cross-module experience, and ability to communicate complex concepts to

Qualifications

Extensive experience with Oracle CX Cloud across multiple modules and integrations.
Experience designing and governing enterprise CX architectures.

Responsibilities

Lead design and governance of Oracle CX Cloud solutions across Marketing, Sales, Service, and CDM.
Translate business requirements into scalable CX architectures and perform fit-gap analyses.
Guide integrations and ensure data quality and governance across CX tools.