Senior Ops & Risk Management Associate

Fitch; Manchester; Hybrid; GBP 42,000 - 64,000; Full time

Job summary

Fitch Ratings in Manchester is seeking a Senior Operations Associate to join the Operational Risk Management team. The role offers broad exposure to risk data analysis, reporting, investigations, and process improvement, in a global, collaborative environment.

You will support recurring risk activities, coordinate actions across stakeholders, maintain documentation, and look for ways to use automation and AI to enhance data quality and efficiency.

Qualifications

• Strong learning agility and genuine curiosity about how businesses, processes, data, and technology work.
• Confidence using technology and the ability to learn new systems quickly.
• Strong organisational skills, attention to detail, and reliable follow through.
• Analytical and practical problem-solving skills, with the ability to bring structure to new topics.
• Clear communication skills and a collaborative approach to working with colleagues across teams and locations.
• Fluent written and spoken English.
• Integrity, professionalism, and a willingness to take ownership.

Responsibilities

• Support recurring operational risk activities, including data collection, data cleaning, analysis and reporting.
• Support reviews and investigations into incidents, process issues, and other operational risk matters.
• Coordinate actions across stakeholders and workstreams, track progress, and help resolve issues so the team can meet its commitments.
• Maintain clear risk and process documentation, organise team knowledge, and improve internal resources, including SharePoint content and structure.
• Identify practical opportunities to simplify processes, improve data quality, and make better use of technology, automation, and AI.
• Take on new and varied assignments as team priorities develop, approaching unfamiliar topics with curiosity and sound judgement.

Skills

Learning agility

Curiosity

Systems literacy

Attention to detail

Communication

English proficiency

Tools

Excel

Power BI

SharePoint

AI tools

Job description

Fitch Ratings in Manchester is seeking a Senior Operations Associate to join the Operational Risk Management team. The role offers broad exposure to risk data analysis, reporting, investigations, and process improvement, in a global, collaborative environment.

You will support recurring risk activities, coordinate actions across stakeholders, maintain documentation, and look for ways to use automation and AI to enhance data quality and efficiency.