Senior Process Analyst - Ratings Operations (Manchester)

Fitch Group; Manchester; On-site; GBP 40,000 - 64,000; Full time

Job summary

Fitch Ratings is seeking a Process Analyst in Manchester to plan and deliver end-to-end process analysis support for squad-led changes, from discovery through post-implementation review. You will identify pain points, design future-state processes, and translate findings into actionable recommendations for delivery squads.

The role emphasizes collaboration with process owners, subject matter experts, and technology teams, with a focus on governance, continuous improvement, and delivering

Qualifications

• 2-4 years of experience in process analysis, business analysis, or a related field.
• Proficiency with Microsoft Office tools (Visio, Excel, PowerPoint, Word).
• Strong communication skills and a collaborative approach to work.
• Organized, detail-oriented, and willing to take initiative.
• Positive attitude and ability to work well within a team environment.

Responsibilities

• Plan and deliver end-to-end process analysis support for squad-led process and application changes, from initial discovery and impact assessment through to implementation and post-implementation review.
• Lead current-state process discovery and mapping to identify pain points, inefficiencies and improvement opportunities.
• Design future-state processes in collaboration with process owners, subject matter experts, technology teams and other key stakeholders.
• Translate process analysis findings into clear, change-ready recommendations that delivery squads can act on.
• Maintain accurate process documentation and support effective process governance, ownership and continuous improvement.
• Contribute to the team's goal of delivering high-quality outcomes and business value.
• Stay curious and engaged, continuously learning about best practices in process improvement and data-driven decision-making.

Skills

Process analysis

Business analysis

Communication skills

Team collaboration

Tools

Visio

Excel

PowerPoint

Word

Job description

Fitch Ratings is seeking a Process Analyst in Manchester to plan and deliver end-to-end process analysis support for squad-led changes, from discovery through post-implementation review. You will identify pain points, design future-state processes, and translate findings into actionable recommendations for delivery squads.

The role emphasizes collaboration with process owners, subject matter experts, and technology teams, with a focus on governance, continuous improvement, and delivering