Senior Operations Manager – UK Project Delivery & Quality

Mitie; Stourbridge; On-site; GBP 45,000 - 65,000; Full time

Job summary

Argus Fire is seeking an Operations Manager to lead the projects team from our Stourbridge office, covering the UK. You will guide projects from pre-construction through handover, ensuring QA, safety, and budget targets are met while maintaining strong client relations.

The role requires extensive experience in sprinkler project supervision, excellent interpersonal and negotiation skills, and a disciplined, analytical approach to planning and execution.

Qualifications

• Post-secondary education or equivalent (HNC/ONC/BTEC or A Levels).
• Requires ten years' experience in contract supervision and management within sprinkler design, contracting & cost management.
• Strong knowledge of industry practices and company products/processes.

Responsibilities

• Ultimate responsibility for day-to-day running and management of the projects team and their specific projects.
• Oversee workload from pre-construction/design through construction to handover per QA procedures and project goals.
• Ensure Quality, Health & Safety and Environmental requirements are met by the team.
• Ensure financial targets are met by the project team.
• Investigate and resolve client issues and maintain client satisfaction.
• Motivate and train the project team; maintain coordination with directors and management.

Skills

Inter-personal skills

Negotiation

Technical competence

Decision making

Numerate

Analytical thinking

Problem solving

Planning & organisation

Motivation

Resourcefulness

Education

Post-secondary education / HNC / ONC / BTEC or A Levels

Job description

Argus Fire is seeking an Operations Manager to lead the projects team from our Stourbridge office, covering the UK. You will guide projects from pre-construction through handover, ensuring QA, safety, and budget targets are met while maintaining strong client relations.

The role requires extensive experience in sprinkler project supervision, excellent interpersonal and negotiation skills, and a disciplined, analytical approach to planning and execution.