Operations Manager

Mitie; Stourbridge; On-site; GBP 45,000 - 65,000; Full time

Job summary

Argus Fire is seeking an Operations Manager to lead the projects team from our Stourbridge office, covering the UK. You will guide projects from pre-construction through handover, ensuring QA, safety, and budget targets are met while maintaining strong client relations.

The role requires extensive experience in sprinkler project supervision, excellent interpersonal and negotiation skills, and a disciplined, analytical approach to planning and execution.

Qualifications

• Post-secondary education or equivalent (HNC/ONC/BTEC or A Levels).
• Requires ten years' experience in contract supervision and management within sprinkler design, contracting & cost management.
• Strong knowledge of industry practices and company products/processes.

Responsibilities

• Ultimate responsibility for day-to-day running and management of the projects team and their specific projects.
• Oversee workload from pre-construction/design through construction to handover per QA procedures and project goals.
• Ensure Quality, Health & Safety and Environmental requirements are met by the team.
• Ensure financial targets are met by the project team.
• Investigate and resolve client issues and maintain client satisfaction.
• Motivate and train the project team; maintain coordination with directors and management.

Skills

Inter-personal skills

Negotiation

Technical competence

Decision making

Numerate

Analytical thinking

Problem solving

Planning & organisation

Motivation

Resourcefulness

Education

Post-secondary education / HNC / ONC / BTEC or A Levels

Job description

We are currently looking for an Operations Manager to join our team here at Argus Fire, to be based from our Stourbridge office, covering the UK.

Job Description Operations Manager

• Ultimate responsibility for the day to day running / management of their projects team and their specific projects.
• Responsible for overseeing their project team's workload from pre-construction / design through construction to commissioning and handover in accordance with the company's QA procedures (Contract Practice Guides) and to ensure project specific goals and deadlines are achieved.
• Responsible for ensuring the Quality, Health & Safety and Environmental requirements are met by their project team in line with procedures outlined in the Quality, Environmental and Health & Safety Manual.
• Ensure financial targets are met by their project team.
• Ensure client satisfaction and investigate and resolve any issues that arise.
• Ensure that their project team are appropriately motivated and trained.
• Maintain an effective working relationship with all directors and the management team to ensure that there is effective co-ordination of all company activities in support of overall business objectives.

Required Experience / Skills

• Post-secondary education, HNC, ONC, BTEC or ‘A' Level
• Minimum 10 years' experience within a contract supervision and management role within the sprinkler industry encompassing design, contracting & cost management.
• Significant experience of the industry.
• Thorough knowledge of the company and its products and processes.
• Excellent inter-personal skills, negotiating skills, technical competence, sound decision maker.
• Numerate, analytical / problem solving, motivational, attention to detail, good planner, well organised, resourceful.