Operations Manager - Contract Catering

ILLUME RECRUITMENT; Greater London; On-site; GBP 60,000 - 81,000; Full time

Job summary

Illume Recruitment is seeking an Operations Manager for London to lead a growing portfolio of 8 sites within a contract catering context. The role focuses on delivering exceptional client service, driving sales, and safeguarding profitability.

The ideal candidate will have at least 5 years in a senior management position within contract catering, with proven multi-site and client-management experience and strong knowledge of hospitality and retail operations.

Qualifications

• Minimum 5 years in a senior management role within contract catering.
• Experience managing multiple clients.
• Managed a patch of business with turnover £6m+.
• Extensive experience managing various financial contracts.
• Strong knowledge of hospitality and retail units.

Responsibilities

• Oversee an initial patch of 8 sites with growth planned.
• Deliver a 5* service to clients and maintain strong relationships.
• Drive sales growth while protecting the bottom line.
• Lead and develop a hospitality-focused team across sites.

Skills

Senior management

Multi-site management

Client management

Finance contracts

Hospitality knowledge

Contract catering

Job description

Operations Manager - London - £70k

Are you an experienced Multi-Site Manager or Operations Manager with B&I experience who has a passion for providing a 5* service to all of your clients, whilst also increasing sales and looking after the bottom line? If so, then I want to hear from you.

Due to business growth, I am currently recruiting an Operations Manager for an independent Contract Caterer, who really focus on their client relationships, food and people. You will look after an initial patch of business made up of 8 sites, which will grow rapidly over the coming months.

The ideal Operations Manager will have the following knowledge/ experience;

• A minimum of 5 years’ experience in a senior management role, within Contract Catering
• Experience managing multiple clients
• Managed a patch of business with a combined turnover of £6m+
• Extensive experience managing various financial contracts
• Strong knowledge of both hospitality and retail units