Senior Operations Manager, Medicine Group

University Hospitals Coventry and Warwickshire; Coventry; On-site; GBP 65,000 - 90,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is seeking an Associate Group Manager to support the Medicine Group, delivering patient-centred care and efficient operational management. You will work closely with Clinical Leads and Matrons to ensure services meet performance and safety standards while promoting staff development and continuous improvement.

The role focuses on leading clinical groups, managing budgets, compliance with Trust policies, and delivering

Qualifications

• Lead and manage the specialty with clear policy implementation and targets.
• Chair meetings with Group Manager, Modern Matron and Clinical Leaders for operations.
• Drive operational performance to meet national and local targets and plans.
• Align financial and activity plans with Group Finance Manager; identify risks and mitigate.
• Implement HR and governance strategies to ensure Trust compliance.
• Lead investigations of complaints and incidents to reduce risk and improve care.
• Oversee staffing and skill mix to ensure efficiency and clinical excellence.

Responsibilities

• Lead and manage the specialty, ensuring clear communication and robust implementation of policy, business objectives and agreed targets.
• Chair and lead meetings, working with the Group Manager, Modern Matron and Clinical Leaders to ensure sound operational management of all areas with robust, reviewable systems.
• Manage the operational performance of the specialty to achieve delivery of national and local targets, the development and delivery of improvement plans and reengineering of roles/models of care.
• In liaison with the Group Finance Manager agree and deliver against financial and activity profiles for the specialty/departments, identify risks and implement and review risk reduction strategies.
• Implement and review robust systems and processes so that speciality budgets are effectively managed and financial balance is achieved, within Trust budgetary rules, Standing Orders and Standing Financial Instructions.
• Implement HR and governance strategies and policies within the specialty in order to achieve compliancy with Trust policies and procedures, best practice, relevant legislation and regulatory provisions.
• Lead the timely investigation and resolution of complaints, clinical adverse events and untoward incidents, involving staff and/or patients, within the specialty and implement strategies to reduce risk of reoccurrence and promote quality
• Manage staff within the specialty, including regularly reviewing establishments and skill mix in collaboration with Group Manager, Clinical Lead, Modern Matron and Clinical Leaders to ensure organisational efficiency and clinical excellence.
• Implement and review robust arrangements within the specialty to effectively deal with emergencies, in line with Trust policy, including elective and emergency admissions, major emergencies and mechanical failures. The role of Associate Group Manager works closely with the Clinical Leads and Matrons to ensure the delivery of high quality, cost effective care for our patients ensuring we provide an excellent experience for our patients and meet our regulatory and operational performance targets. You will be resilient, confident and possess the skills that will enable you to understand the service: you will be creative in your approach to problem solving and have an ability to think differently.

Job description

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is seeking an Associate Group Manager to support the Medicine Group, delivering patient-centred care and efficient operational management. You will work closely with Clinical Leads and Matrons to ensure services meet performance and safety standards while promoting staff development and continuous improvement.

The role focuses on leading clinical groups, managing budgets, compliance with Trust policies, and delivering