Senior Operations Leader - Warehousing & Logistics Growth

Phoenix51; Woodside; On-site; GBP 70,000 - 80,000; Full time

Benefits offered by this job

Bonus opportunity

Career progression

Growth potential

Job summary

Phoenix51 in Hailsham, East Sussex is seeking a Senior Operations Manager to lead a dual-shift warehousing and logistics operation within a fast-growing business undergoing transformation. The role strengthens service quality, efficiency, and team engagement while shaping future UK and European expansion plans.

You will drive day-to-day performance, implement shift patterns, coach high-performing teams, and collaborate with senior stakeholders to deliver growth and customer-centric results.

Qualifications

• Senior leadership experience within warehousing, logistics, manufacturing or supply chain environments.
• Experience implementing and managing shift operations.
• Excellent people management and stakeholder communication skills.

Responsibilities

• Lead day-to-day operational performance across warehousing and logistics functions.
• Develop and implement effective shift patterns and working practices.
• Drive continuous improvement initiatives across people, processes and performance.
• Manage operational KPIs, service levels and productivity targets.
• Build and lead high-performing teams through coaching and leadership.
• Work closely with senior stakeholders to support future growth plans.
• Foster a positive, customer-focused culture across the operation.

Skills

Leadership

Operations management

Stakeholder management

Job description

Phoenix51 in Hailsham, East Sussex is seeking a Senior Operations Manager to lead a dual-shift warehousing and logistics operation within a fast-growing business undergoing transformation. The role strengthens service quality, efficiency, and team engagement while shaping future UK and European expansion plans.

You will drive day-to-day performance, implement shift patterns, coach high-performing teams, and collaborate with senior stakeholders to deliver growth and customer-centric results.