Senior Operations Leader: Growth, Bonus & Impact

Phoenix51; Hailsham; On-site; GBP 70,000 - 80,000; Full time

Benefits offered by this job

Bonus opportunity

Career progression

Influential role

Supportive leadership team

Job summary

Phoenix51 is seeking a Senior Operations Manager to lead warehousing and logistics in a dual-shift setup in Hailsham, East Sussex. You will drive service excellence, efficiency and strong team engagement within a fast-growing business.

Role involves continuous improvement, coaching high-performing teams, and collaborating with senior stakeholders to support UK and European expansion. Salary £70,000-£80,000 with bonus potential and progression.

Qualifications

• Senior leadership experience in warehousing, logistics, manufacturing or supply chain.
• Experience implementing and managing shift operations.
• Strong people management and employee engagement skills.
• Excellent stakeholder management and communication skills.

Responsibilities

• Lead day-to-day operational performance across warehousing and logistics.
• Develop and implement effective shift patterns and working practices.
• Drive continuous improvement initiatives across people, processes and performance.
• Manage operational KPIs, service levels and productivity targets.
• Build and lead high-performing teams through strong coaching and leadership.
• Work closely with senior stakeholders to support future growth plans.
• Foster a positive, customer-focused culture across the operation.

Skills

Senior leadership experience

Shift operations

People management

Operational improvement

Stakeholder management

Customer-centric

Commercial awareness

Job description

Phoenix51 is seeking a Senior Operations Manager to lead warehousing and logistics in a dual-shift setup in Hailsham, East Sussex. You will drive service excellence, efficiency and strong team engagement within a fast-growing business.

Role involves continuous improvement, coaching high-performing teams, and collaborating with senior stakeholders to support UK and European expansion. Salary £70,000-£80,000 with bonus potential and progression.