Senior Operations Leader, Public Justice Services

Ministry of Justice; Bournemouth; On-site; GBP 80,000 - 92,000; Full time

Job summary

Ministry of Justice in Bournemouth is recruiting an Operations Manager to lead service delivery across Bournemouth, Poole and Weymouth. You will guide teams, set performance expectations, and build a culture of resilience and collaboration while delivering high‑quality public services.

This is a high‑profile leadership role designed to empower staff and optimise operations to meet local priorities. The role sits in the Southwest region and requires office‑based work with occasional travel to

Qualifications

• Proven experience in a challenging operations or management role.
• Demonstrable people management and coaching skills.
• Ability to manage resources and drive continuous improvement.
• Excellent communication and stakeholder management.

Responsibilities

• Lead service delivery across Bournemouth, Poole and Weymouth.
• Provide clear direction and manage performance and attendance.
• Drive a culture of resilience, adaptability, and continuous improvement.
• Collaborate with stakeholders to deliver local HMCTS priorities.

Skills

People management

Coaching

Leadership

Stakeholder management

Communication

Data‑driven decisions

Cross‑functional collaboration

Tools

Data analytics tools

Job description

Ministry of Justice in Bournemouth is recruiting an Operations Manager to lead service delivery across Bournemouth, Poole and Weymouth. You will guide teams, set performance expectations, and build a culture of resilience and collaboration while delivering high‑quality public services.

This is a high‑profile leadership role designed to empower staff and optimise operations to meet local priorities. The role sits in the Southwest region and requires office‑based work with occasional travel to