Lead Operations Manager, Public Protection & Performance

Ministry of Justice; Chorley; On-site; GBP 55,000 - 75,000; Full time

Job summary

Ministry of Justice in the United Kingdom is seeking a proactive manager to lead and develop a team within the National Probation Service framework. The role requires strong leadership, budget oversight and commitment to safeguarding and public protection.

You will oversee performance improvement, ensure compliance with national standards and policies, and work closely with partners to deliver strategic aims while promoting a culture of continuous improvement.

Responsibilities

• To provide effective management and leadership to the team
• To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards
• To ensure that all team resources, including interventions, are deployed cost effectively and provide best value in terms of both budget control and realising the organisation’s strategic aims
• To ensure that staff can efficiently and effectively meet the requirements of the NPS’ contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required
• To access, interpret, analyse and apply performance data pro-actively in order to maximise LDU/team performance, evaluate practice and deliver organisational aims
• To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues
• To ensure that offender managers manage risk appropriately, and meet all public protection standards and targets
• To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback
• To promote a culture of innovation and continuous improvement to service delivery
• To manage financial resources for your area of responsibility as required by your Head of Operational Function and in line with HMPPS financial regulations and policies. To authorise expenditure within financial limits
• In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role
• To facilitate effective communication between the LDU/Operational Unit management team and internal and external partners
• To play an active part in the corporate management of the NPS as necessary, as a member of the LDU/Operational Unit Management Team
• To undertake specific areas of responsibility as delegated by the Head of Operational Function.
• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
• Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
• To work within the aims and values of NPS and HMPPS

Job description

Ministry of Justice in the United Kingdom is seeking a proactive manager to lead and develop a team within the National Probation Service framework. The role requires strong leadership, budget oversight and commitment to safeguarding and public protection.

You will oversee performance improvement, ensure compliance with national standards and policies, and work closely with partners to deliver strategic aims while promoting a culture of continuous improvement.