Senior Operations Leader — E‑commerce & 3PL Growth (Leeds)

Tilz Collection; Ledston; On-site; GBP 48,000 - 55,000; Full time

Benefits offered by this job

Workplace pension

Performance bonus

Training and development

Job summary

Tilz Collection in the United Kingdom seeks a senior Operations Manager to lead demand planning, inventory, purchasing, inbound logistics and fulfilment. You will drive process improvements, manage a UK fulfilment network and develop Tilz's 3PL offering, while enabling growth and freeing Directors from day-to-day decisions.

You will lead through the Warehouse Manager and Ecommerce & Logistics Executive, building capacity for peak periods and ensuring on-time, in-full delivery across DTC,

Qualifications

• Substantial experience leading operations in ecommerce or multichannel fulfilment.
• Strong demand planning and inventory management with working capital awareness.
• Experience managing purchase orders, inbound freight and customs.
• Experience across multiple channels including Amazon FBA and external partners.
• Experience negotiating with logistics providers and suppliers.
• Proven ability to lead through managers and develop a small team.
• Experience with date coded food or regulated stock and shelf life controls.
• Ability to use forecasting data to drive improvements.
• Calm, practical leadership focused on building systems.

Responsibilities

• Lead demand forecasting and stock planning by channel and location.
• Manage inbound logistics, freight, customs and delivery performance.
• Oversee UK fulfilment and warehouse leadership via Warehouse Manager.
• Plan 3PL service development and onboarding of clients.
• Lead team with clear objectives and performance standards.
• Document processes and drive continuous improvement.
• Provide weekly forecasting and KPI reporting.
• Ensure health, safety and compliance at Leeds HQ.

Skills

Demand forecasting

Inventory management

Purchasing & PO management

Inbound logistics

Fulfilment operations

Team leadership

Forecasting data analytics

Food safety & labeling

3PL coordination

Tools

Shopify integrations

Order management systems

Job description

Tilz Collection in the United Kingdom seeks a senior Operations Manager to lead demand planning, inventory, purchasing, inbound logistics and fulfilment. You will drive process improvements, manage a UK fulfilment network and develop Tilz's 3PL offering, while enabling growth and freeing Directors from day-to-day decisions.

You will lead through the Warehouse Manager and Ecommerce & Logistics Executive, building capacity for peak periods and ensuring on-time, in-full delivery across DTC,