London Contract Catering Ops Manager – P&L & Growth

Thomas Franks Ltd.; Greater London; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Free meals on duty

Cycle to work scheme

Workplace pension

Excellent career progression

Job summary

Thomas Franks Ltd. is seeking an Operations Manager for a London-focused, term-time contract role. The position carries full-time hours (40 p/w), with responsibility for P&L, business development, and people management within the Operational Division across our London client base.

You will drive financial performance, maintain exceptional food standards, and build strong relationships with clients, managers and teams. DBS checks and right to work in the UK are required.

Qualifications

• Proven operational experience in contract catering or hospitality.
• Experience delivering senior management operations for high standards clients.
• Strong financial management and budgeting capabilities.
• Ability to build professional relationships with clients, managers and teams.
• Excellent communication skills across all levels, written and verbal.

Responsibilities

• Own P&L, business development strategy, and people management for the Operational Division.
• Deliver exceptional customer service and high-quality food standards.
• Lead and develop a culture of excellence across multiple locations.
• Support the Regional Director and manage relationships with a leading client base.

Skills

Fresh food knowledge

Senior management

Financial management

Relationship building

Communication skills

HR best practice

Autonomy

Multi-site experience

Job description

Thomas Franks Ltd. is seeking an Operations Manager for a London-focused, term-time contract role. The position carries full-time hours (40 p/w), with responsibility for P&L, business development, and people management within the Operational Division across our London client base.

You will drive financial performance, maintain exceptional food standards, and build strong relationships with clients, managers and teams. DBS checks and right to work in the UK are required.